Brochures and Forms

View translated brochures and a fillable complaint form

• Brochure - Arabic - عربى
• Brochure - English
• Brochure - Japanese - 日本人
• Brochure - Lao - ລາວ
• Brochure - Romanian - Română
• Brochure - Russian - русский
• Brochure - Simplified Chinese - 中国
• Brochure - Somali - Soomaali
• Brochure - Spanish - español
• Brochure - Ukranian - Українська
• Brochure - Vietnamese - tiếng Việt
• Download a complaint form

Code and Policies

Relevant legislation, policies and procedures

• Ombudsman in City Code
• Office Policies and Procedures
• OpenCity Tipline Policy
• City Code of Ethics

Frequently Asked Questions

Frequently asked questions about the Ombudsman's Office

• Información en Español

Staff

Staff in the Ombudsman's Office