OMF Customer Service Surveys

• 2012 Customer Service Survey Report

  Summary report from the robust internal and external surveys conducted as part of the 2012-17 OMF Strategic Plan

• 2011 Customer Service Survey Report

  Full results report

• 2010 Customer Service Survey Report

  Full results report

• 2009 Customer Service Survey Report

  Full results report

• 2008 Customer Service Survey Report

  Full results report

• 2008 Customer Service Survey Framework

  Summary of results

• 2007 Customer Service Status Report

  Response to Customer Service Advisory Committee

• 2006 OMF Customer Service Survey Report

  Summary of results