Skip to Main Content View Text-Only

The City of Portland, Oregon

Office of Management & Finance

Trusted partner, creating smart solutions for the City and our community.

main: 503-823-5288

Revenue: 503-823-5157

1120 SW 5th Ave, Room 901, Portland, OR 97204

311/Customer Service Improvement Project

The 311/Customer Service Improvement Project aims to improve Portlanders' access to City information and services by providing a first-stop for community questions and requests, whether someone is contacting the City online, over the phone, or in person.