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The City of Portland, Oregon

Office of Management & Finance

Trusted partner, creating smart solutions for the City and our community.

main: 503-823-5288

Revenue: 503-823-5157

1120 SW 5th Ave, Room 1250, Portland, OR 97204

More Contact Info

Documents and Resources

311 Implementation Plan

Final Report, November 2018

311 Direction to Develop

Direction to develop a Decision Package for the FY2019-20 Requested Budget, issued by Mayor Wheeler and Com. Eudaly on 1/18/19.

Customer Service Community Survey results

Results of a representative phone survey conducted by DHM Research, 2018

Portland Building Customer Service Zone layout

Current as of January 2019. Developed by The Portland Building Reconstruction Project

City Council Work Session

Video of the joint Citywide 311 Program and Portland.gov work session, November 27, 2018