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Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

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Water Bureau is seeking community input on "boil water notice"

Dear Water Customer,


In late May of this year the Portland Water Bureau sent a drinking water advisory (boil water notice) to customers telling them to boil their drinking water because of potential contamination.

While the Water Bureau is always working to keep our drinking water safe, we would also like to improve how we communicate important information to you in an emergency situation.

We want to hear from you about your experience during the drinking water advisory in May.

Please go to the link below and complete a short survey. The survey will ask you how you received information and advice on what to do during the incident.

We will use this information to improve the way we communicate with you and other community members in the future.

Please click on the link below to complete the online survey.

For more information or if you have questions, please contact:

Portland Water Bureau Water Line


Thank you for your time and information,

Portland Water Bureau.