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The City of Portland, Oregon

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

Phone: 503-823-2375

fax: 503-823-2387

1900 SW 4th Avenue, Suite 7007, Portland, OR 97201

More Contact Info

PHB Notice


Due to the COVID-19 Public Health Emergency the Portland Housing Bureau is temporarily suspending person-to-person customer service.  Please use phone, email, fax, or post mail for all customer service needs. Additional guidance is outlined below:


Portland Housing Bureau General Assistance

Call: 503-823-2375 or


Fax: 503-823-2387


N/NE Preference Policy Applicants


Call: 503-823-4147


Fax: 503-865-3278


Rental Services Office Technical Assistance


Call: 503-823-1303


Fax: 503-823-2387

Portland's Housing Bond: Progress Report 2019

Report CoverWe are pleased to present our 2019 Annual Report on Portland's Housing Bond. 

In November 2016, Portland voters resoundingly approved a bond measure dedicating $258.4 million to create 1,300 permanently affordable homes for our neighbors struggling to afford a place to live. The 2019 report shows historic progress over the last year, including a slate of new projects that will meet, and in some cases exceed, all the goals of Portland's Housing Bond. 

Throughout it all, we've worked closely with our Bond Oversight Committee to ensure these investments reflect the values and priorities of the community they were meant to serve. We look forward to continuing to build on this progress in 2020.

Click here to download the full report.



Permanent Administrative Rules for Fair Access in Renting (FAIR) Ordinances

Authorized by Ordinances 189714 and 189715

The Portland Housing Bureau (PHB) has published Permanent Administrative Rules for Fair Access in Renting (FAIR) Ordinances. These rules provide additional clarity to the public regarding the FAIR Ordinances.

Throughout a 90-day public process, PHB held three public hearings, issued two drafts of rule for public comment, and engaged housing professionals from the for-profit and non-profit sectors to review and dialogue on the proposed changes. All comments received through public testimony were analyzed by PHB staff against policy and program goals and outcomes. The amended administrative rules can be found online at

Trainings regarding Portland’s Landlord Tenant laws can be found at  These free trainings, offered January through June, are tailored to the needs of renters, landlords, or social service providers in multiple languages. Registration is required to attend a training, click on a date on the training posters to register. 

PHB would like to thank everyone who participated in the public outreach process. If you have questions regarding the FAIR administrative rules or rulemaking process, please contact

ADU Exemptions for Relocation Assistance Expanded

Changes in City code allow more flexibility for landlords with ADUs.

Effective November 1, 2019, landlords that live in an Accessory Dwelling Unit (ADU) on the same property as their tenants can be exempt from Portland’s Mandatory Relocation Assistance payments. This change in City code allows landlords with ADUs more flexibility when deciding which unit to live in and which unit to rent out. Landlords claiming this exemption are required to provide their tenants with an Acknowledgement Letter from the Rental Service’s Office. All existing tenancies are currently eligible, however, forthcoming changes to the Administrative Rules will soon require the Acknowledgment Letter to be provided before entering into a new rental agreement. If you live in an ADU on the same property as your tenants, this office encourages you to file as soon as possible. As with all exemptions, certain stipulations apply. Visit for more information or call the Rental Services Office at 503-823-1303.