Phone: 503-823-2375
fax: 503-823-2387
421 SW 6th Avenue, Suite 500, Portland, OR 97204
Homeless Management Information Systems (HMIS)
Homeless Management Information Systems (HMIS) are used to record client information that is shared among homeless and near homeless service providers, in order to increase efficiencies and better meet client needs. The Portland Housing Bureau (PHB) is home to NW Social Service Connections (NWSSC), an administrative entity that governs HMIS for a multi-agency Continuum of Care. The NWSSC HMIS is a Client Information System (CIS) that provides standardized assessment of a client’s needs, creates individualized service plans and records the use of housing and services. Communities use this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.
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Training and Reference Materials |
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| These are shortcuts to items found in the NWSSC Guide and Helpsheets. Please be aware that some documents may be specific to OR-501 Portland/Gresham/Multnomah County. | |
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Policies & Procedures
Find policies, procedures, agreements and privacy notices
- NWSSC Policies & Procedures
- AHFE Community Data Standards
- AHFE Data Quality Plan
- AHFE Data Expectations & Exceptions
- Notice to Clients - Uses & Disclosures
- Privacy Notice (10/2017)
- User Agreement
- Agency Agreement
- Business Associates Agreement
- Data Sharing List of Providers All Multnomah (08/14/2017)
- Agency Data Sharing Agreement (06/10/2015)
- Agency Data Sharing Agreement Addendum (06/10/2015)
- CMIS/HMIS & HIPAA
- HIPAA Security Agreement
- Remote Access Policy
- Remote Access Agreement
NW Social Service Connections (NWSSC) Guides & Helpsheets
Training tools and programs handouts
- Housing Move-In Date FAQ (10/2018)
- Retention Services FAQ (09/2018)
- How to Transact Housing Move-In Date (06/2018)
- How to read the HUD COC APR recording (05/2018)
- How to read the HUD COC APR handout (05/2018)
- How to Transact Multiple Services in a Single Record (02/2018)
- How to Transact Interim and Annual Reviews, and Follow-Ups (01/2018)
- Intra-Agency Visibility FAQ (12/2017)
- How to Complete the HUD Verifications (12/2017)
- Release of Information FAQ (09/2017)
- Data Sharing in Multnomah County (7/2015)
- Privacy and Security Training (07/2015)
- PKI installation Instructions (11/2016)
- Veteran By Name List (06/2017)
- How to Transact an ROI (07/2017)
- How To Create Referrals for BNL and CA (08/2017)
- HMIS and HIPAA
- 2017 Workflow changes for Pre-Housing Providers (10/1/2017)
- 2017 Changes are Coming (10/2017)
Multnomah County Resources
- AHFE Verification of Disability Form (07/2018)
- 2018 AHFE COC Rating and Ranking APR training (05/2018)
- Client Consent Form – English (10/1/2017)
- Client Consent Form – Spanish (10/1/2017)
- Client Consent Form – Vietnamese (10/1/2017)
- Client Consent Form – Russian (10/1/2017)
- Client Consent Revocation (06/10/2015)
- AHFE Verification of Chronic Homelessness Documentation (05/20/2016)
- General Project Entry [501/AHFE] (11/01/2016)
- Veteran By Name List Registry - [501/AHFE] (11/01/2016)
- Veteran Registry Data Sharing Participating Agency List (12/19/2017)
- Veteran Affairs Request and Authorization to Release HMIS Information
HUD Guidance
Data standards notices from HUD
VA Guidance
Find guidance for collecting and working with data regarding the homeless veteran population
Links to Other Oregon HMIS
Find information and data prepared by other Oregon service providers