Homeless Management Information Systems (HMIS)

Homeless Management Information Systems (HMIS) are used to record client information that is shared among homeless and near homeless service providers, in order to increase efficiencies and better meet client needs. The Portland Housing Bureau (PHB) is home to NW Social Service Connections (NWSSC), an administrative entity that governs HMIS for a multi-agency Continuum of Care. The NWSSC HMIS is a Client Information System (CIS) that provides standardized assessment of a client’s needs, creates individualized service plans and records the use of housing and services. Communities use this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.

Latest Updates

*New* Watch the new video on Household Data Sharing (3:29) to learn about an optional, but useful step for multi-person households. Part of a new series, Bite-size Audiovisual Trainings!
The AHFE Data Quality Plan has been updated! A big thank you to the volunteers--including staff from many agencies in the community--who contributed their ideas, advice, feedback, and expertise to this process.
See the DQ Plan FAQ for answers to your common questions, like "Why do we need a DQ Plan?"

Training and Reference Materials
These are shortcuts to items found in the HMIS Guide & Helpsheets. Please be aware that some documents may be specific to OR-501 (Portland, Gresham, and Multnomah County), locally known as A Home for Everyone.
General FAQs	General Recordings
Release of Information FAQ Intra-Agency Visibility FAQ	Household Data Sharing New How to Transact an ROI Most views How to Read the HUD CoC APR (plus handout) How to Transact Multiple Services in a Single Record Interims, Annual Reviews, and Follow-Ups How to Complete the HUD Verifications PKI installation Instructions
OR-501 FAQs	OR-501 Recordings
Housing Move-In Date FAQ Most views Retention Services FAQ	How to Transact Housing Move-In Date How To Create Referrals for BNL and CA Veteran By Name List Privacy and Security Training Data Sharing in Multnomah County

The City of Portland, Oregon

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

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Homeless Management Information Systems (HMIS)

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HMIS Guides & Helpsheets

Multnomah County Resources

HUD Guidance

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Links to Other Oregon HMIS

HMIS Contacts