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The City of Portland, Oregon

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

Phone: 503-823-2375

fax: 503-823-2387

421 SW 6th Avenue, Suite 500, Portland, OR 97204

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Homeless Management Information System (HMIS)

Homeless Management Information Systems (HMIS) are used to record client information that is shared among homeless and near-homeless service providers in order to increase efficiencies and better meet client needs.

The Portland Housing Bureau is home to Northwest Social Service Connections (NWSSC), an administrative entity that governs HMIS for a multi-agency Continuum of Care. The NWSSC HMIS is a Client Information System (CIS) that provides standardized assessment of a client’s needs, creates individualized service plans and records the use of housing and services. Communities use this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.

Latest Updates

  • The AHFE Data Quality Plan has had a few minor corrections. We've added a Revision History to help you keep track of the latest version, posted 4/9/2019.

Training and Reference Materials
These are shortcuts to items found in the HMIS Guide & Helpsheets. Please be aware that some documents may be specific to OR-501 (Portland, Gresham, and Multnomah County), locally known as A Home for Everyone.
General FAQs General Recordings
 OR-501 FAQs OR-501 Recordings

Policies & Procedures

Find policies, procedures, agreements and privacy notices

HMIS Guides & Helpsheets

Training tools and programs handouts

Multnomah County Resources

HUD Guidance

Data standards notices from HUD

VA Guidance

Find guidance for collecting and working with data regarding the homeless veteran population

Links to Other Oregon HMIS

Find information and data prepared by other Oregon service providers

HMIS Contacts