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The City of Portland, Oregon

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

Phone: 503-823-2375

fax: 503-823-2387

1900 SW 4th Avenue, Suite 7007, Portland, OR 97201

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Changing a flood insurance policy

Property-owners can make changes to their policy at annual renewal, but unlike car insurance, for example, a property owner cannot reduce their coverage amount mid-policy and get a refund, or cancel their insurance and switch to a new provider. You can get mistakes on their flood insurance corrected mid-policy (i.e. like being rated as a secondary residence versus a primary residence). You also can get an Elevation Certificate applied to your current policy and have the policy “re-rated” to take advantage of any potential savings outlined in Consider an elevation certificate for homes without basements.


Plan in advance if you want to make changes to your policy

If you want to make changes to your flood insurance policy – like reducing the amount of coverage on your structure (home) or personal property (contents), or switching to private flood insurance – then you should not wait until your policy renewal date to do this. About 90 days before your policy renewal date, you should communicate with your insurance agent and lender, in writing, that you are planning to make changes to your insurance and that you do not want your bank to pre-pay and renew the policy. It might be smart to have them acknowledge this in writing too.

When your renewal notice arrives in the mail, there’s a good chance your bank has already received it too. It is important to talk to your insurer and lender in advance because, through our pilot program, we have seen instances where the bank simply gets the invoice and simply pre-pays it. Unfortunately, once the check is cashed by FEMA or the insurer, it is incredibly hard – if not impossible – to make changes or cancel the policy. The best thing to do if you want to change your flood insurance is to plan and communicate with your bank and lender. If you want to make sure your bank doesn’t accidentally pre-pay, you can also tell your insurance company that you want the renewal notice sent directly to you – not your lender – but then you’ve got to make sure you have a new policy in place by renewal, otherwise you could pay penalties or risk losing valuable subsidies.