The Landlord must give at least 90 days’ written notice* to the Tenant of any rent increase of 5% or more, any substantial change in lease terms (except for the amount of Rent or Associated Housing Costs), any no-cause eviction and any expiration of a lease where the Rental Agreement will terminate upon expiration. The written notice must be delivered to the Tenant directly or by first-class mail. This notice must include a description of the Tenant’s rights and obligations under the Mandatory Renter Relocation Assistance Ordinance, and inform the Tenant of how much Relocation Assistance they are eligible for (if any).
The timeline for payment depends on which type of Triggering Event is causing displacement. See this information sheet for a visual timeline.
No-cause eviction or non-renewal of lease: Landlord must automatically pay Relocation Assistance to Tenant at least 45 days before the Rental Agreement terminates. The Tenant does not have to request Relocation Assistance in this situation, because the Landlord is automatically required to pay it.
Rent increase of 10% or more over 12 months or substantial change of lease terms: If the Tenant plans to find other housing and move because of the Triggering Event, and wishes to request Relocation Assistance, they must send a notice to the Landlord in writing within 45 days of receiving the triggering notice. Requesting Relocation Assistance is NOT considered a termination of the Rental Agreement (see below). Unless they are exempt (see Question #4), the Landlord must deliver Relocation Assistance to the Tenant within 31 days of receiving the Tenant’s request. Any Relocation Assistance payment must include a written description of the Tenant’s rights and obligations under the Mandatory Renter Relocation Assistance Ordinance. Beginning on May 1, 2018, landlords must submit a Notice of Relocation Payment Form to the Rental Services Office within 30 days of paying Relocation Assistance to any Tenant.
If the Landlord has not terminated the Rental Agreement but has paid Relocation Assistance, the Tenant has 6 months to either give 30 days’ written notice that they are terminating the Rental Agreement themselves, or to repay the Relocation Assistance to the Landlord. During these 6 months the Tenant may remain in the rental unit, but must abide by the triggering changes in Rent or lease terms when they go into effect.
* In situations where rules for federal mortgage financing require a new buyer to move into a Dwelling Unit within 60 days of sale, only 60 days’ written notice of a no-cause eviction is required. However, the Landlord must still pay Relocation Assistance to the Tenant before the Rental Agreement terminates as required by the Ordinance.