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The City of Portland, Oregon

Police Bureau

Sworn to protect. Dedicated to serve.

Phone: 503-823-0000

Non-Emergency: 503-823-3333

1111 S.W. 2nd Avenue, Portland, OR 97204

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PPB's Response During COVID-19

The Portland Police Bureau is dedicated to protecting and serving the people of Portland. We will continue to do so during this public health emergency. This is a quickly evolving situation that requires PPB to do our part to limit exposure without interrupting the high level of service provided to our community. It is necessary that we maintain a healthy workforce so that we may continue providing emergency services when called upon. We have identified certain operational measures that can be temporarily modified for the community and our members.

It is important to note that PPB remains answering all calls for service.  Our number one goal and priority is to respond as quickly as possible to life-threatening emergencies. We are currently taking all calls for service, yet we are encouraging other forms of reporting to follow social distancing guidelines. PPB members will continue to respond in-person to calls where there is a life safety issue or if it is a call that cannot be taken online or by phone due to the nature of the call.  

The following operational guidelines are in effect:

  • For emergencies, still call 9-1-1. To make a non-emergency report, call (503) 823-3333.
  • When possible, and there is not a life-safety issue, PPB officers will be taking reports over the telephone. This will reduce the possible transmission of the virus to its members or to the public from Bureau members, as carriers may not even know they have the virus and are inadvertently transmitting it.
  • PPB has recently expanded online reporting guidelines so more community members can file a police report online rather than in-person. This process is easy and crime victims get their reports quicker. It also frees officers up to focus on emergency calls for service. Certain crimes can be reported here:
  • We have temporarily suspending our presence at community engagement events.
    We continue to plan for various operational periods, such as the possibility that staffing is impacted by sick members. We are coordinating with our local partners in a collaborative manner to improve our abilities to protect and serve the public.
  • Please see the important links and resources on this page.

To see how PPB's response to Governor Brown's statewide Stay-at-Home order, visit:

City of Portland Novel Coronavirus COVID-19 Information

The City of Portland is coordinating with Multnomah County, regional and state partners to prepare for local impacts of coronavirus.