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The City of Portland, Oregon

Police Bureau

Sworn to protect. Dedicated to serve.

Phone: 503-823-0000

Fax: 503-823-0342

Non-Emergency: 503-823-3333

1111 S.W. 2nd Avenue, Portland, OR 97204

Additional Needs Registry

What is the Additional Needs Registry?

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The Additional Needs Registry is a  voluntary program for those persons in Portland and Multnomah County who may need specific disability-related assistance and/or accommodations following a major disaster, or when interacting with public safety officials or calling 9-1-1. 

Registry information will be entered into the 9-1-1 system within two months of being provided. Information from Portland residents will be shared with Portland Neighborhood Emergency Team (NET) members to help provide assistance following a major disaster.

Anyone signing up for the registry should still take appropriate measures to become self-prepared given that person’s particular personal situation. Participants are not prioritized for first consideration or evacuation. For assistance registering, call the Multnomah County Aging and Disability Helpline at (503) 988-3646.


Why should I share my additional needs with PublicAlerts?

By voluntarily participating in the registry, you will be sharing important and personal information with public safety responders that may enable them to better assist the person with disability. Here are examples where the information is extremely helpful:

  • If a participant gets lost in the community, the public safety responder may be able to use the emergency contact information to contact a person in the participant’s support system.
  • If a participant is in a crisis situation, the public safety responder may be able to get more information about the participant’s particular needs from a family member or trusted person knowledgeable of the participant’s medical or other personal history.
  • If a participant is home and call 9-1-1, public safety responders may have more details about your disability when they arrive to help the participant.

In a major disaster, Neighborhood Emergency Team (NET)/Community Emergency Response Team (CERT) members may be able to help evacuate or provide assistance to participants with disabilities in the NET’s close geographic location.

Please note: Participation in this registry does not create a legal obligation for the City, the County, or any public safety responders to provide the service specified or desired. Nothing in this should be construed to create legal rights or an expectation for the registrant or person with the additional need that specialized care or response will be given. The registry does not create any basis or right to make claim, demand, or lawsuit related to service that may or may not be provided or the adequacy of such service.  Registering DOES NOT guarantee that a registrant will receive a specific service or have entitlement to a mass shelter during an emergency. 

Sign up now!