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The City of Portland, Oregon

Office of Management & Finance

Revenue Division

Arts Tax: 503-865-4278

Business Taxes: 503-823-5157

111 SW Columbia St, Suite 600, Portland, OR 97201

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Business License/Tax Online Filing Survey

Using the following scale, please respond to the question below using the following scale.

1=Extremely Unsatisfied, 2=Somewhat Unsatisfied, 3=Somewhat Satisfied, 4=Extremely Satisfied

Overall, how SATISFIED are you with filing online with the Tax Division?
Using the following scale, please rate the IMPORTANCE of the following characteristics when filing tax forms online:

1=Extremely Unimportant, 2=Somewhat Unimportant, 3=Neither Important nor Unimportant, 4=Somewhat Important, 5=Extremely Important

Ease of navigation
Security of financial information
Clarity of instructions
Speed of entering information
Accuracy of calculations
Compatibility with printed forms
Compatibility with accounting software
Thinking about your experience filing online with us, please rate using the following scale how strongly you agree or disagree with each of the following statements:

1=Disagree Strongly, 2, 3, 4, 5=Agree Strongly

Easy to find
Easy to navigate
Instructions are clear and concise
Compatible with printed forms
Works with my accounting software
I will recommend filing online to others
I intend to file online in the future
What form did you file online (choose one)?