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Contact: Stacy Brewster
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City of Portland Concludes Investigation into Uber’s use of Greyball
(Sep 12, 2017) City Commissioner Dan Saltzman announced this afternoon that the City has concluded its investigation into Uber’s use of Greyball, a tool once used to evade City regulators. In May 2017, after conducting an initial audit to determine if there was continued use of the tool to evade regulators, Portland City Council unanimously voted to issue a legislative subpoena to Uber to obtain documents associated with the use of Greyball.
“Uber has complied with our subpoena and provided the requested information associated with the Greyball tool,” said Commissioner Dan Saltzman, who oversees the Portland Bureau of Transportation. “Through this subpoena process, we have a greater understanding of their activities in Portland, and the extent to which the Greyball tool was used here. Moving forward, we have ensured that no attempts to evade regulators or deny service to riders in violation of City code or law will be allowed in the future.”
Uber has since made changes to its company policy explicitly prohibiting its employees or drivers from evading regulators. Furthermore, the City of Portland plans to return to City Council in December of this year with updates to its Private-for-Hire Regulations, including strengthening anti-Greyball language.
“Transportation Network Companies provide many benefits to Portlanders,” added Commissioner Saltzman. “As regulators, it is our job to ensure these companies play by the rules, keep passengers safe, and act ethically.”
The Portland Bureau of Transportation’s Greyball Audit Report: https://www.portlandoregon.gov/saltzman/article/638525