This flow chart shows how the program prioritizes and responds to campsite reports.Read More…
****Please note that not all reports will result in immediate action by the City. Every report will be reviewed and analyzed.****
It can be very frustrating for community members to raise issues with the City. It’s not always clear how to make reports and to whom. It can be hard to know if the correct person even got the report, and it's not unusual for the person making the report to hear slightly different responses depending on who responds.
The City’s One Point of Contact Campsite Reporting system is designed to simplify those issues by providing one place to easily report issues about campsites. It is designed to help the City collect information in one place, allowing for better utilization of City resources.
An online form on the City of Portland’s webpage (www.portlandoregon.gov/campsites) has been created so that reports can be submitted by members of the community regarding homelessness and urban camping issues. This form includes questions about location, size, and nature of the issue (vehicles, tents, or both). In addition to the online reporting form, you can also make a report by visiting PDX Reporter and clicking on "Campsite Reporting." Whenever submitting a report (either on our website or through PDX Reporter), please include as much information as possible while also being sure to pinpoint the location of the camp.
The online form and PDX Reporter are the most efficient methods of reporting campsites to the City. The reports created by the online form and PDX Reporter go directly into the City’s TrackIT Database, and this allows staff to analyze and access the information more efficiently.
Additionally, you may send an email to firstname.lastname@example.org. This email account provides an interface for following up to reports submitted. However, it is best to continue to submit reports using either the Campsite Reporting form or PDX Reporter.
If a community member does not have access to a computer or the internet, they can call 503-823-4000, and City/County Information will submit a report for the caller.
If you are reporting an emergency, call 9-1-1.