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The City of Portland, Oregon

Homelessness Toolkit

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One Point of Contact Campsite Reporting System

The City of Portland’s One Point of Contact Campsite Reporting System is the mechanism community members can use to report issues of illegal camping or related garbage within Portland. The following video (linked below) describes how to use the system to make a report and how the City and Central City Concern’s Clean Start Program respond to those reports. Please click on the image below to play the video.

It can be very frustrating for community members to raise issues with the City. It’s not always clear how to make reports and to whom. The City’s One Point of Contact Campsite Reporting System is designed to simplify the process by providing a platform to more easily report issues about campsites.

There are two ways to report a campsite using the One Point of Contact Campsite Reporting System. Please use just ONE of the following methods:

  1. PDX Reporterhttps://pdxreporter.org.
  2. Calling 311.

**Please note that not all reports will result in immediate action by the City. Every site is reviewed and analyzed.**.

Once a report is filed a crew will be dispatched to conduct an onsite assessment and to pick up camper identified garbage.

It is not necessary to submit multiple reports of the same location in one day. The Homelessness and Urban Camping Impact Reduction Program (HUCIRP) recommends submitting a new report of the same site once a week. This helps crews are regularly visiting the location to remove camper identified garbage while also providing the City with an accurate and current assessment as to the conditions onsite. HUCIRP uses the assessment received to triage the many hundreds of requests for cleanup the City receives weekly.

Email follow up questions to reportpdx@portlandoregon.gov

If you are reporting people living in a vehicle, please submit a report to PBOT directly using their Abandoned Auto Report Form. This form is also accessible through PDX Reporter.

If you are reporting criminal behaviors, please report that information directly to Police.

If you are reporting an emergency, call 9-1-1.