1120 SW Fifth Ave, Suite 1331, Portland, OR 97204
During the current state of emergency, please visit our Covid-19 City of Portland website for customer service hours and operational changes for all city bureaus.
For emergency road hazards, call PBOT’s 24/7 maintenance dispatch line at (503) 823-1700.
For all other general PBOT questions, call our main line at (503) 823-5185. Leave a detailed message. Customer service staff are busy returning calls throughout the day.
For transportation-related questions about getting around during our state of emergency please visit our Covid-19 Transportation Questions and Answers page.
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving.
The Bureau of Transportation maintains the $13 billion investments in infrastructure facilities from streets and structures to traffic signals and street lights. As the state’s largest urban area, protection of our way of life requires creativity in order to balance the competing uses, complexity, age, and size of the transportation system.
Portland stands as a national leader in innovative transportation solutions. Planning and constructing solutions to meet the demands of a growing city and region, while maintaining our economic vitality and neighborhood character, requires Transportation to leverage its limited resources. Stewardship of Portland’s mobility and livability is our primary responsibility.
The Portland Bureau of Transportation fully complies with Title VI of the Civil Rights Act of 1964, the ADA Title II, and related statutes and regulations in all programs and activities. For accommodations, complaints, and additional information, contact the Title II and Title VI Coordinator at Room 1204, 1120 SW 5th Ave, Portland, OR 97204, or by telephone at 503-823-5185, City TTY 503-823-6868, or use Oregon Relay Service: 711.