The City of Portland, Oregon

Taxis, TNCs (Transportation Network Companies) and Other For-Hire Vehicles Complaint Form

Instructions

Describe what you observed below. In order to help us investigate, please provide as many details as you can for each incident such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs below.

Your complaint will be assigned a complaint number and will be investigated. If you have multiple incidents to report, please fill out a separate form for each occurrence. You will be prompted to return to a new complaint form after clicking "Submit".

We appreciate your contribution towards safe, high quality transportation in Portland. Thank you!

Matthew Erickson | Private For-Hire Transportation Program Manager
1120 SW 5th Ave., Suite 1410 | Portland, OR 97204

Complainant Information

Please submit your contact information, so we can process your complaint and follow up with you.

Name (Last, First)*

Daytime Phone Number*

Street Address

City, State and Zip Code

Email Address*

Violation / Complaint Types

use the drop lists to select up to two different violation types. If additional violation types occured in during same incident, use the "other" field to describe.

Complaint Type*

Violation Type*

Additional Violation Type (Optional)

Other violations, please describe

Date violation observed

Approximate time of incident

Location of incident (address if possible)

Vehicle license plate

Company name or other identifying information

Driver name/permit number or other information

Vehicle decal/taxiplate/permit number

Description of incident *

Upload additional documentation or photographs

(Maximum file size: 30MB)

I affirm that the information I have provided on this form is true and accurate to the best of my knowledge.*

Is this related to an ADA issue or concern?*

Is this related to an ADA issue or concern? Yes No

ADA Issue comments - Describe the issue.

Spam Prevention*

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In the Pacific Northwest, what state is Portland in?

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