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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 1331, Portland, OR 97204

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Taxis, TNCs (Transportation Network Companies) and Other For-Hire Vehicles Complaint Form


Describe what you observed below. In order to help us investigate, please provide as many details as you can for each incident such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs below.

Your complaint will be assigned a complaint number and will be investigated. If you have multiple incidents to report, please fill out a separate form for each occurrence. You will be prompted to return to a new complaint form after clicking "Submit".

We appreciate your contribution towards safe, high quality transportation in Portland. Thank you!

Matthew Erickson | Private For-Hire Transportation Program Manager
1120 SW 5th Ave., Suite 1410 | Portland, OR 97204

Complainant Information

Please submit your contact information, so we can process your complaint and follow up with you.

Violation / Complaint Types

use the drop lists to select up to two different violation types. If additional violation types occured in during same incident, use the "other" field to describe.

(Maximum file size: 30MB)
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In the Pacific Northwest, what state is Portland in?