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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Translation, Interpretation and Accommodation

Languages

Translation

Under the Title VI Civil Rights Federal law, the City has identified 10 different languages other than English that fall into what is called a "Safe Harbor" threshold for our City. The list below shows you what the top 10 languages spoken in Portland are after English, in order of prevalence. What this means is that PBOT is in the process of identifying which documents/brochures/fliers we would consider "key documents", and then we will need to provide those documents into the following 10 languages:

  1. Spanish: Español
  2. Vietnamese: Tiếng Việt
  3. Chinese: 中文
  4. Russian: Русский
  5. Romanian: Română
  6. Ukrainian: Україньска
  7. Japanese: 日本語
  8. Somali: Soomaali
  9. Arabic: عربي
  10. Laotian: ລາວ

Language Interpretation

For our verbal in person and over the phone language interpretation needs we have a contract with LanguageLine services. LanguageLine is able to provide us with over the phone interpretation in over 200 languages, 24 hours a day. All community members who interact with PBOT staff may request language interpretation services at any time, at no cost to them, and the PBOT staff will call an interpreter through our contracted service provider.

City of Portland Nondiscrimination Notice:

The City of Portland operates in accordance with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act, ORS Chapter 659 A, Portland City Code Title 23, and other related statutes and regulations, such that no person shall be excluded from participation in, denied the benefits of, or be subjected to discrimination in any City program, service or activity on the basis of race, color, national origin, English proficiency, disability, sex, age, religion, sexual orientation, gender identity, marital or familial status, or source of income. 

The City of Portland also requires its contractors, vendors and grantees to operate likewise. 

To help ensure access to City programs, services, and activities, the City of Portland reasonably: provides language translation and interpretation for limited English proficiency individuals; modifies policies and procedures; and, provides auxiliary aids, services and/or alternative formats to persons with disabilities. 

To request an accommodation, modification, translation, interpretation or language service; to file a complaint; or for additional information or questions on Civil Rights Title VI and ADA Title II matters (race, color, national origin, English proficiency, and disability nondiscrimination in public City programs, services, activities): contact the Civil Rights Title VI and ADA Title II Program Manager by phone at 503.823.2559, TTY at 503.823.6868, or Oregon Relay Service at 711.

The City of Portland operates in accordance with Title VII of the Civil Rights Act, Title I of the ADA, and other related statutes, regulations and City rules.  For requests, questions, complaints, or for additional information related to Employment and Civil Rights, please  review Human Resources Administrative Rule 2.01, Equal Opportunity/Affirmative Action and Human Resources Administrative  Rule 2.02, Prohibition Against Workplace Harassment, Discrimination and Retaliation on the Bureau of Human Resources website (tab Administrative Rules) or contact our Bureau of Human Resources by phone at 503.823.3572, TTY at 503.823.6868, or Oregon Relay Service at 711.

 


اشعار بخصوص عدم التمييز بمدينة بورتلاند

City of Portland Nondiscrimination Notice (Arabic)

波特兰市不歧视声明

City of Portland Nondiscrimination Notice (Chinese - Simplified)

City of Portland Nondiscrimination Notice

City of Portland Nondiscrimination Notice (English)

ポートランド市 差別禁止に関する通知

City of Portland Nondiscrimination Notice (Japanese)

Oraşul Portland – Aviz de anti-discriminare

City of Portland Nondiscrimination Notice (Romanian)

Ogeysiinta Takoor La'aanta Magaalada Portland

City of Portland Nondiscrimination Notice (Somali)

Aviso de no discriminación de la ciudad de Portland

City of Portland Nondiscrimination Notice (Spanish)

Thông Báo Về Không Phân Biệt Đối Xử Thành Phố Portland

City of Portland Nondiscrimination Notice (Vietnamese)