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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Shared Electric Scooter Pilot

e-scooter

 Click here for E-Scooter Reporting and Feedback information.

E-Scooter Pilot Program

Responding to input from thousands of Portlanders, the Portland Bureau of Transportation has announced new measures to improve public safety and protect City parks as part of this one-year pilot program.

The E-Scooter Pilot Program starts April 26 and lasts until April 26, 2020. It follows a 120-day pilot program in 2018 that showed e-scooters have the potential to help reduce congestion and pollution. But the 2018 pilot also raised concerns about people riding e-scooter on sidewalks, in violation of state traffic laws, creating conflict with people walking and people with disabilities. 

Following the pilot, PBOT will evaluate the program and engage the public to develop recommendations for permanent rules for shared e-scooter use for the City Council to consider. 


Our 2018 E-Scooter Findings Report is here! Click to find out more.


What is a Shared Electric Scooter?

E-scooters are an emerging technology and new mobility service. Like bike share and car share, the service provides a shared vehicle – in this case, a small electric-powered scooter – to rent for one-way trips. This new service makes use of an existing technology – the scooters themselves – and adds app-based technology that provides the ability to share the devices using a short-term rental business model. 

To begin a rental, users unlock a scooter through the company’s smartphone app. Some companies offer a call or text service to unlock for those without smartphones. To end a trip, users park the scooter on the sidewalk close to the curb and out of the pedestrian travel zone. Many companies require riders to confirm they have parked the e-scooter correctly by submitting a photo through the company’s app in order to end their rental. 

E-scooters are powered almost exclusively by an electric motor, after an initial kick-off to start the device.

Questions? Email e-scooter@portlandoregon.gov.

Portland's Shared Scooter Pilot is a part of Smart City PDX. Learn more at smartcitypdx.com.


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Low-income Pricing Plans

How to access e-scooter discounts for people living on low incomes

Portland by Scooter Map

Portland's e-scooter map

E-Scooter Reporting and Feedback

To report an improperly parked scooter or another issue, contact the following companies directly (company contact information is also on every e-scooter)