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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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E-Scooter Complaint Form


Complaints - Please describe your complaint in detail. More information will help us investigate or better understand the nature of your complaint. Your complaint will be assigned a complaint number and we will do our best to respond in a timely manner. If you have multiple incidents to report, please check all appropriate categories.

Emergencies - If this is a medical emergency, please call 9-1-1. If this is an emergency not medically related, please contact the e-scooter company after submitting this form.

Road Hazards - To report urgent road hazards, like potholes, call 503-823-1700 or email

Follow-up - Please email with your complaint number should you need to follow-up.

We appreciate your feedback. Thank you!

Complainant Information:

Please submit your contact information, so we can process your complaint and follow up with you.


Check all appropriate boxes.

e.g. 1120 SW 5TH or 5TH AND MAIN
(Maximum file size: 30MB)

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