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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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E-Scooter Complaint Form

Instructions:

Complaints - Please describe your complaint in detail. More information will help us investigate or better understand the nature of your complaint. Your complaint will be assigned a complaint number and we will do our best to respond in a timely manner. If you have multiple incidents to report, please check all appropriate categories.

Emergencies - If this is a medical emergency, please call 9-1-1. If this is an emergency not medically related, please contact the e-scooter company after submitting this form.

Road Hazards - To report urgent road hazards, like potholes, call 503-823-1700 or email PDXroads@portlandoregon.gov.

Follow-up - Please email e-scooter@portlandoregon.gov with your complaint number should you need to follow-up.

We appreciate your feedback. Thank you!

Complainant Information:

Please submit your contact information, so we can process your complaint and follow up with you.

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Complaints:

Check all appropriate boxes.

 
e.g. 1120 SW 5TH or 5TH AND MAIN
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(Maximum file size: 30MB)
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