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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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E-Scooter Reporting and Feedback

Thank you for taking the time to submit a report. 

To report an improperly parked scooter or another issue, contact the following companies directly (company contact information is also on every e-scooter): 

Report an issue:

Bolt

Call/Text: 1.866.BOLT.143
Email: support@boltoffice.com
Report online at: https://www.micromobility.com/contact-us/

Lime

Call/Text: 1-888-LIME-345
Email: support@li.me
Report online at: http://bit.ly/limereport

Spin

Call/Text: (888) 249-9698
Email: support@spin.pm
Report online at: https://spinbikeshare.zendesk.com/hc/en-us/requests/new

Emergencies 

If this is a medical emergency, please call 9-1-1. If this is an emergency not medically related, please contact the company affiliated with the e-scooter involved in the emergency. 

Road Hazards

To report urgent road hazards, like potholes, call 503-823-1700 or email PDXroads@portlandoregon.gov.

Feedback

If you have feedback about the program, please email e-scooter@portlandoregon.gov or leave a voicemail at 503-823-4663.