Skip to Main Content View Text-Only

The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 1331, Portland, OR 97204

More Contact Info

Report a Maintenance or Traffic Safety Problem or Concern

Click here for info on maintenance and repair issues.

Do you have a non-urgent traffic safety concern? 

Use this quick and easy on-line form to contact the Traffic Safety and Neighborhood Livability Team.

An agent will direct your concern to the appropriate staff. Or you may call PBOT’s 503-823-SAFE hotline and leave a message for one of our agents.

Due to the volume of requests, please allow an average of 16 weeks for a response to your concern.

The Traffic Safety and Livability Team helps PBOT respond to the following safety issues:

Traffic Safety Issue Examples of these Service Requests
Intersection Safety Traffic signal, traffic sign and pavement marking requests
Pedestrian Safety* Crosswalks, signals, visibility and enforcement
School Safety Safe routes, school drop-off and pick-up operations, school crosswalks, bus zones, and education
Speeding Enforcement and speed zone review
Visibility Intersection and sign visibility concerns
Bicycle Safety Bicycle safety-related concerns
Parking Safety ** Parking removal request for safety purposes
Capital Projects Requests*** Sidewalks, bike and pedestrian improvements, signals and intersection improvements

** Click here for abandoned auto complaints.

** Click here for Parking Enforcement.

*** Click here for non-maintained streets. Initial requests for Capital Projects should also be forwarded to the 503-823-SAFE hotline. These requests are recorded and the information is forwarded to the appropriate staff person.

For 24-hour immediate maintenance & repair issues, please call 503-823-1700. 

Our Maintenance Dispatch Team will assess your concern and may assign maintenance crews based on the issue and its priority.

Our Maintenance Dispatch Team helps PBOT respond to the following safety issues:

Maintenance & Repair Safety Issue Examples of these Service Requests 
Traffic Sign Repairs Speed, traffic control or directional sign down or damaged
Traffic Signals & Equipment Repair of non-functioning traffic signals
Pavement Markings and Conditions Faded pavement markings / Paving condition issues / Potholes
Sidewalks Sidewalk repairs or hazards
Visibility / Clearing Overgrown vegetation cutting / pruning
Street Cleaning / Drainage Street sweeping / clogged drains / drainage problems