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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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Adaptive BIKETOWN FAQ

We're back for a full riding season!

Adaptive BIKETOWN will be open May 1 - October 31, 2018.
Learn more at www.AdaptiveBIKETOWN.com.

Adaptive BIKETOWN FAQ

Background

What is Adaptive BIKETOWN?

Adaptive BIKETOWN is Portland's adaptive bike rental project. The goal is to increase biking access for people with disabilities. 

The project is a partnership with existing bike rental businesses to offer the rental of adaptive bicycles, like handcycles, trikes, and tandems. The focus is on short to medium-length bicycle rentals, of one to three hours.

How did Adaptive BIKETOWN come about?

In 2016, PBOT received two requests for physical accommodation with the launch of its BIKETOWN bike share system. Out of those requests PBOT started to conduct outreach, beginning with Wheel Connect (an event sponsored by Oregon Spinal Cord Injury Connection), the annual Adaptive Bicycle Clinic, and INCIGHT’s Summer HandCycling Series. PBOT staff interviewed a number of people with disabilities about their interest in an adaptive bicycle rental service.

The people interviewed almost universally expressed a desire and/or need for a staffed service; storage for personal mobility devices; and a desire to ride on multi-use paths or trails. Therefore, the pilot concept was developed to partner with existing bike rental businesses located on or in close proximity to multi-use trails.

At this time, the intent is to focus on adaptive cycle rentals through existing bike rental businesses located on or in close proximity to non-motorized trails. PBOT is considering providing both hand bicycles and three wheeled bicycles. Longer term adaptive bicycle rental is currently available through Adaptive Sports Northwest.

When did the Pilot Project take place?

The 2017 pilot project ran from July 21, 2017 through October 31, 2017. The 2018 pilot project will run May 1 through October 31, 2018.

Who helped form the concept?

The pilot project was developed by the community. The initial concept was developed out of one-on-one interviews at events like Wheel Connect and the Summer Handcycle Series. However, the broader concept has been developed by input from the online Community Survey and the Adaptive Bicycle Work Group, which is composed of community members with disabilities and nonprofit and agency staff working on disability issues.

What is the budget for Adaptive BIKETOWN?

The total budget for the entire pilot project phase, including purchasing the bicycles is $40,000.

Who is paying for Adaptive BIKETOWN?

The pilot project is paid for by $30,000 of PBOT’s General Transportation Revenue funds. Nike donated $10,000 to help raise awareness of the program.

General Concept

How does the program work?

PBOT has partnered with Kerr Bikes to rent adaptive bikes to the public. Users first make a reservation for a fitting at www.AdaptiveBIKETOWN.com and then ride.

What are adaptive bicycles?

Bicycles that are made to accommodate people with various abilities and disabilities. Adaptive BIKETOWN has 10 bicycles, including handcycles, foot powered trikes, and tandem bicycles.

Rental Process Details

How do you rent a bicycle?

Below is the general rental process for Adaptive BIKETOWN:

          Step 1: Make a Reservation online at www.adaptivebiketown.com

          Step 2: 1st time assessment at the bike shop to build a Rider Profile

          Step 3: 1st Ride

          Step 4: Online Reservation (for bike) OR Drop-in

          Step 5: Ride

*Note – After the 1st ride (with assessment) user can either reserve a bike online or drop-in to rent a bicycle.

10.       What services are part of the pilot?

The following are services that are part of Adaptive BIKETOWN:

  • Short term (about 1 to 3 hours) adaptive bike rental.
  • Fitting for the available adaptive bikes.
  • Bike helmet rental (included with bike rental).
  • Mobility device storage during rental time.
  • Crate storage of service animal during rental time.

11.       What services are not part of the pilot?

The following are services that are not part of Adaptive BIKETOWN:

  • Transfer from mobility device to adaptive bike (i.e., users will need to do so on their own or with the assistance of friend, family and/or caregiver).
  • Emergency pick up (e.g., if user cannot return to the bike shop on their own).

12. Can I rent an adaptive bike for a week or longer?

Longer term adaptive bicycle rental is currently available through Adaptive Sports Northwest.

Additional Program Elements

13.   Is there an age restriction for use of the adaptive bicycles?

Users must be 18 years old or accompanied by an adult.

14.   What is the cost to rent an adaptive bicycle in the pilot project?

For those that qualify for a TriMet Honored Citizens pass (people with disabilities, seniors and Medicaid recipients) the discounted rate is $5 per hour, or $12 for three hours.  There are a limited number of fee waivers for those that can’t afford that rate. The rental rate for able bodied people is higher and varies depending on the bicycle.  

15.   What is the connection to BIKETOWN?

Adaptive BIKETOWN grew out of accommodation requests at the launch of the BIKETOWN bike share program in 2016. The pilot project is a unique program nationally, and is intended to operate as a stand-alone project for the time being. However, there will be co-promotion through the BIKETOWN website and other material.

16. Will BIKETOWN staff operate this program?

No.  Kerr Bikes is the operator. PBOT is managing the overall project. 

17. I’m a member of BIKETOWN, can I use adaptive bikes as part of my membership?

No, at this time, during the pilot project you cannot use your BIKETOWN membership to rent the adaptive bicycles. During the evaluation of the pilot project, staff will look at future opportunities for integration.

18. What bike shops are involved in the pilot?

Kerr Bikes, located at 1945 SE Water Avenue, Building B (Eastbank Esplanade) is our rental shop partner. Different Spokes is a sponsor and made a generous in-kind donation by sharing their expertise and participating in the project's development.

 

More Information

19. How can I stay up-to-date?

You can learn more about PBOT’s adaptive bike rental project at www.adaptivepdx.org, where you can also sign-up for email updates about the project. For rentals, visit www.adaptiveBIKETOWN.com.

If you have specific questions, please contact Liz Hormann, elizabeth.hormann@portlandoregon.gov, (503) 823-5086