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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Pay by Plate FAQs

1. What is Pay by Plate?
2. Where are the Pay by Plate meters?
3. Is there an additional cost when paying for parking through Pay by Plate?
4. How do I differentiate Pay by Plate meter from Pay and Display meter?
5. How do I use a Pay by Plate meter?
6. How do I enter my license plate?
7. What if I type my plate number in wrong?
8. Where is my receipt? Why can’t I get a paper/printed receipt?
9. How do I check my purchase time?
10. Can I extend my time?
11. Can I move spaces after I paid with Pay by Plate?
12. How does Parking Enforcement know I paid?
13. Can I purchase ticket from Pay & Display meter and use it to park on Pay by Plate meter?
14. Any other way I can pay to park?
15. Where do I go for more information or if I have a question on how to use the meter?
16. How can I give feedback?

1. What is Pay by Plate?
Pay by Plate is another way to pay to park at a meter. Customers purchase parking time at a meter using their license plate number. There is no paper receipt to lose or misplace. Purchase time is tied to your license plate. An electronic receipt can be sent via text message to your cellular phone.

2. Where are the Pay by Plate meters?
Click here to see a map of the meter locations, updated daily as new meters are installed.

3. Is there an additional cost when paying for parking through Pay by Plate?
No, Pay by Plate meters have the same rates as regular Pay and Display meter.

4. How do I differentiate Pay by Plate meter from Pay and Display meter?
While all meters look similar, the Pay by Plate meters have a keypad on the front of the machine and will have different Informational Stickers and Display as shown below:

Pay by Plate versus Pay and Display

5. How do I use a Pay by Plate meter?
Instructions in English

Instructions in other languages coming soon!

6. How do I enter my license plate?
Use the keypad on the meter to enter your license plate including the stacked characters [alphanumeric only, no special characters]. See examples below:

Vehicle Licence Plate Licence Plate to Enter
Standard licence plate entry

000BBB

Pacific Wonderland entry

9P0000

Specialty Plate entry

CA00000

Veteran Plate entry

D40406

Temporary Plate entry

D8559

7. What if I type my plate number in wrong?
It is very important to review all of your parking details before purchasing your time. Parking session cannot be adjusted once started. Should you start a session on the wrong license plate, you will need to immediately start another session with the correct license plate number. If Parking Enforcement Officers are not able to match the license plate on your vehicle with the transaction data, you will receive a citation.

8. Where is my receipt? Why can’t I get a paper/printed receipt?
Pay by Plate meter do not print a receipt. This will reduce paper waste and maintenance costs by eliminating paper and printer service issues. You can choose to have the receipt sent via text message to your mobile phone (message and data rates may apply) after you confirm your purchase. You can also check your remaining time from any meter within the same district.

9. How do I check my purchase time?
You can check if you still have remaining time on your purchase from any meter in the same meter district. On the Pay by Plate meter main menu, select [CHECK] and enter your license plate number.

10. Can I extend my time?
Yes, you can extend your existing parking session based on the maximum time limit of your parking session. See the examples below for different situations you may encounter:

Question: Can I extend my time if I purchased a 1-hour parking session at a 2-hour meter, then moved my vehicle to a different 2-hour meter?
Answer: Yes, you can extend your parking session when you move your vehicle as long as you are moving between meters of the same maximum time limit. You have two options: 1) if your original 1-hour session has not expired and you want to add more time, you can add up to an additional 1 hour (2 hours total for your single session) or 2) if your original 1-hour session has expired, you can start a new parking session with a maximum 2 hours (3 hours total over two sessions).

Question: Can I extend my time if I purchased a 1-hour parking session at a 2-hour meter, then moved my vehicle to a 4-hour meter?
Answer: Since you have moved to a new parking meter with a different maximum time limit, you cannot extend your previous parking session. You can either wait until your previous parking session is over or start a new session immediately.  You can do this immediately, and do not have to wait for your current session to expire.   Please note that if you start a new session immediately, your remaining time from your previous session will not be accounted for.

11. Can I move spaces after I paid with Pay by Plate?
Yes, as long as it is within the same meter district. You can also start a parking session from Pay by Plate meter and park in an area that has a Pay and Display meter (and vice versa) as long as you stay within the same meter district and within the maximum time posted on the block where you parked.

12. How does Parking Enforcement know I paid?
The Pay by Plate meters sync with Parking Enforcement handheld devices so Officers can see the purchases made on Pay by Plate meters.

13. Can I purchase a ticket from the Pay & Display meter and use it to park at a Pay by Plate meter?
Yes, you can as long as they are in the same meter district. However, you need to display the ticket as instructed as the Pay & Display meter does not sync with Parking Enforcement handhelds.

14. Any other way I can pay to park?
Yes, you can also pay by phone with our Parking Kitty app. Please follow this link for more information: https://www.portlandoregon.gov/transportation/73554

15. Where do I go for more information or if I have a question on how to use the meter?
For question and help please call 503-278-5410.

16. How can I give feedback?
Follow this link to enter a short survey and give feedback for Pay by Plate meter:
http://tinyurl.com/PortlandPaybyPlate