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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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Job Opening: Community Service Aide (CSA) II

Community Service Aide (CSA) II – Planning, Policy and Projects Group
Planning, Project Delivery and Active Transportation Divisions
October 20, 2017


The Position

The Portland Bureau of Transportation (PBOT) is hiring temporary positions to assist policy, planning, safety, operations, education and project management efforts. Assistance is needed related to the Transportation System Plan (policy, projects & programs), Transportation Demand Management (TDM) planning, performance measures, facility planning, parking strategies, transit plans, area plans, public involvement, safety plans and programs, education and outreach, and construction projects.

Tasks may include policy writing, analysis, and development; coordination with internal and external staff, memo writing, and duties related to public and stakeholder engagement. This position may also assist with grant applications, ordinance writing, and Bureau representation at meetings. Other tasks may include public involvement, property and business owner outreach, map making, graphic production and administrative tasks. There will also be coordination with internal and external staff, memo writing, equity work and duties related to public and stakeholder engagement. These positions may also assist with research, administrative tasks, ordinance writing, and Bureau representation at meetings. Additional tasks may include document creation, producing written summaries, analyzing data, data entry, assisting with meeting set-up and take-down, taking notes, editing PowerPoint presentations, documenting public comment, and making maps using ArcGIS software.

PBOT is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about PBOT, please visit

PBOT embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.


Required Qualifications

➢ Knowledge of transportation design and engineering principles.
➢ Knowledge of transportation planning policies and principles
➢ Knowledge of safety and education campaigns
➢ Excellent research, organizational, and communication skills.
➢ Ability to work independently and as a team member.
➢ Diversity, equity and inclusion competencies, and experience/interest in working with diverse populations.
➢ Knowledge and experience working with ESRI ArcGIS and MS Office, particularly Word, Excel, and PowerPoint.

Preferred Qualifications

➢ Knowledge of urban and regional planning principles.
➢ Knowledge of and experience working with graphic design software, such as Adobe InDesign, Google SketchUp, Adobe Illustrator, and Adobe Photoshop, to produce reports and public engagement materials; website design and management.
➢ Conversational Spanish and/or Vietnamese.

Compensation: $15.50 – $20.00 per hour based on experience and education; no benefits.

Work Schedule: Flexible hours between 8:00 AM and 6:00 PM and some evening and weekend
meetings; 20-32 hours per week.

Note: This is temporary Community Service Aide (CSA) II position with a maximum of 1,400 hours in a calendar year.

Submittal Deadline: 4:30 pm on November 6, 2017. Put PPP CSA in the subject line and in your cover letter.

Application Submittal: Please submit a resume and cover letter via email as a .pdf to:

Courtney Duke
Senior Transportation Planner + CSA Coordinator
Bureau of Transportation/Policy, Planning and Projects

Non-citizen applicants must be authorized to work in the United States at time of application.
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to Courtney Duke no Later Than the Closing Date of This Announcement.

An Equal Opportunity/Affirmative Action Employer