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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Low-Income Pricing Plans

As part of the 2019-20 E-Scooter Pilot Program, scooter companies are required to offer discounted pricing for Portlanders living on low incomes. Find information about each company’s discounted pricing plan and how to apply below. 

Bird Access (black scooters) 

Who qualifies? 
Users currently enrolled in a state or federal assistance program, including but not limited to Oregon Health Plan/Medicaid, SNAP, and discounted utility bills. 

Price
The first 50 rides of 30 minutes or less each month are free of charge  

Apply  
Email proof of enrollment in a state or federal assistance program, along with full name and phone number, to access@bird.co. Approval takes approximately 2 to 3 business days.  

Red, White, and Bird
Bird waives the initial $1 unlocking fee for active duty U.S. military service members and veterans. Email access@bird.co to enroll. Approval takes approximately 2 to 3 business days. 

 

Bolt Forward (black/yellow scooters) 

Who qualifies? 
Users who would otherwise not be able to afford Bolt's service, veterans, and job seekers lacking access to transportation 

Price 
Discounts of 50% or more  

Apply  
Fill out the form at https://docs.google.com/forms/d/e/1FAIpQLSentJnxkjkP7wfjqgtAfRmjKOIpQgtHs5e7nyq5meNjibtbaA/viewform

 

Lime Access (green scooters) 

Who qualifies? 
Users who demonstrate eligibility for or participation in any federal, state or local assistance program (for example, SNAP or utility bill discounts) or use TriMet's Honored Citizen fare 

Price 
Unlock a scooter for $0.50 and ride for $0.07 per minute 

Apply  
Visit https://www.li.me/community-impact 

 

Razor (red scooters with seats) 

Who qualifies? 
Users who demonstrate eligibility for or participation in any federal, state or local assistance program (for example, SNAP or utility bill discounts) 

Price 
Unlock a scooter for free and ride for $0.08 per minute 

Apply 
Apply at https://www.razor.com/share/affordability-program/.

 

Shared (white scooters with seats)

Who qualifies?
Users who are eligible for or participate in one of the following programs:

     - Oregon Health Plan/Medicaid     
     - SNAP: EBT (Electronic Benefits Transfer) Card
     
     - Temporary Assistance for Needy Families (TANF)
     
     - Free & Reduced Price Lunch
     
     - HUD Housing Choice Voucher
     
     - LIHEAP (Home Energy Assistance)
    
     - Employment Related Day Care
     
     - Women Infants and Children (WIC)

Price
Unlock a scooter for $0.50 and ride for $0.10 per minute
Users can also receive a free helmet, if required.

Apply
Email the following information to inclusion@tryshared.com:
     - Your first and last name
     - Your phone number
     - Your valid government-issued photo ID
     - One of the following:
            - A document showing eligibility for or participation in one of the programs mentioned above:
            - Proof of EBT card issuance
            - A discounted utility bill in your name
            - A document from any other federal or state assistance program

 

 

Spin (orange scooters)  

Who qualifies? 
Users who make less than double the federal poverty level for their household size or are enrolled in one of the following programs:  

     - Oregon Health Plan/Medicaid     
     - SNAP: EBT (Electronic Benefits Transfer) Card
     
     - Temporary Assistance for Needy Families (TANF)
     
     - Free & Reduced Price Lunch
     
     - HUD Housing Choice Voucher
     
     - LIHEAP (Home Energy Assistance)
    
     - Employment Related Day Care
     
     - Women Infants and Children (WIC)

Price 
Unlock a scooter for $0.50 and ride for $0.07 per minute 

Apply 
Visit https://airtable.com/shrOl7uFSnsVfclDQ