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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Cash Payment Options

Find out how to rent a scooter with cash instead of a bank account or credit card.

Bird (black scooters)

Users can purchase prepaid Visa, Mastercard, and American Express debit cards using cash from retailers across Portland and use them to pay for Bird rides in the app or when using Bird’s SMS (text messaging) service. 

Bolt (black/yellow scooters)

Bolt users who do not have a credit card or bank account can contact the company at 866-265-8143 (866-BOLT-143), support@boltoffice.com, or https://www.micromobility.com/contact-us/ to create their account.  

Once your account is created, users can send a money order or wire transfer to:  

BOLT MOBILITY ATT: PREPAYMENT  
820 W 41st Street  
Miami Beach, FL 33139  

Users can also call our customer service team at 866-265-8143 (866-BOLT-143) and provide the check or money order information to have their account immediately credited. 

Lime (green scooters)

To use Lime’s cash payment option, users must be enrolled in Lime Access, Lime's discounted ride program 

Lime Access members will receive a text message with a link to Lime's Cash Payment Order Form. Users can access that link on a smartphone or computer. They will be instructed to enter their phone number and then redirected to the PayNearMe website to find cash payment locations nearby. Users will receive a barcode to take to the cash payment location, which they can print out and bring to the cashier or show the cashier on their smartphone. The cashier then scans the barcode and adds the user’s cash funds to their account. 

Razor (red scooters with seats)

Razor offers a cash payment option that allows riders to rent a scooter from their Portland warehouse for a fixed period of time. Scooters are available for cash rental at 1831 North Killingsworth Street from 9:30 a.m. to 5:00 p.m. on weekdays and 8:00 a.m. to 4:30 p.m. on Saturday. 

Shared (white scooters with seats)

Users who wish to pay in cash will need to attend a Shared workshop. Sign up for a workshop using this form: https://docs.google.com/forms/d/e/1FAIpQLScpOCblqPKjR12b2neahgZimR2PztIFNW9NsvJ7_-XTeaIFKw/viewform. Attendees will also receive a free helmet.  

Users will be able to schedule a visit to the Shared warehouse to pay in cash by emailing inclusion@tryshraed.com with the following information: 

  • First and last name 

  • Phone number 

  • Availability for visit (warehouse hours are Monday through Friday, 8 a.m. to 5 p.m.)  

Spin (orange scooters)

Users who qualify for Spin Access, Spin’s discounted ride program, can also sign up to pay in cash using the form at the link above. 

Users who do not qualify for Spin Access but want to pay with cash can only do so if they have a smartphone. Purchase a prepaid debit or credit card worth at least $10 and link it to your account in the Spin app.