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The City of Portland, Oregon

Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 1331, Portland, OR 97204

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TSUP Service Level Update

Temporary Street Use Permitting Update

Last updated: 5/20/20

City of Portland temporary street use permitting staff are responding to the evolving COVID-19 situation.  We are not currently experiencing any delays in processing permit applications.  We are still able to process permit applications, accept payment, and issue permits.  Please see below for specific changes to the timeline for reserving on-street parking.


 

CHANGES TO PARKING PERMIT TIMELINES

During the City of Portland's declared state of emergency, Parking Enforcement will be limited in their ability to verify and enforce 'no parking' signs (for both 'Metered' and 'Non-Metered' parking permits).  During the current Stay At Home directive, the management of on-street parking in residential areas is evolving.  Thank you for your patience and understanding.  See below for how this may impact your ability to tow cars from your reserved parking area.

For 'Metered' parking permits, PBOT must place the 'no parking' signs on the street 4 days in advance of the permit start date. For example, if a permit has a start date of Friday, 4/10/20, the signs would need to be installed on Monday, 4/6/20.

For 'Non-Metered' parking permits, the 'no parking' signs are not enforceable until 72 hours after Parking Enforcement has verified them. This is not when you have placed the signs on the street, but when Parking Enforcement has responded to your request for verification and has completed their site visit to verify that the signs were set up correctly.

This will impact the processing time for permit requests.

Even with the above timelines, we cannot guarantee that Parking Enforcement will be able to tow vehicles from your reserved zone. 


To apply for a permit, please visit www.tsup.info.

We are currently unable to respond to telephone calls.  If you have a question, please send us an email at cpac@portlandoregon.gov.

Our customer service desk in the Development Services Center at 1900 SW 4th Ave is also currently unavailable.  .

Remember, if you need to adjust the dates on your permit request or cancel a permit, please use our online change request form.

If you know that you will no longer need a permit that you have already paid for, please notify us immediately via the change request form.  Otherwise, we may not be able to refund any fees or reschedule without assessing additional fees.

Thank you for your patience.  Please note that our service availability can change at any time without notice.