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The City of Portland, Oregon

Portland Trees

Call before you cut

phone: (503) 823-TREE (8733)


1900 SW 4th Avenue, Portland, OR 97201

How to Get Urban Forestry Assistance

How to Get Tree Information and Assistance


Please call the City of Portland Tree Hotline at 503-823-TREE (8733) or email for any tree-related questions or tree work requests for City of Portland property and public rights-of-way.

*** The Tree Hotline directs callers to leave a voicemail; it is not answered live. To obtain assistance, please leave a message with the content described (below).***

Urban Forestry’s standard of service is to respond to all voicemails and emails within 2 business days, and to connect customers with services, contacts or next steps for their needs.

If a tree has fallen, or is in imminent danger of falling, and is or will be blocking a public right of way or City property, please call 503-823-TREE (8733) and press 1 to obtain immediate assistance. Urban Forestry services will be dispatched as appropriate. 

For all other tree requests, such as information on regulations, permits, planting, and tree programs, email or call 823-TREE (8733) and use the applicable prompt described below.

When submitting requests please provide a specific address if one exists for the location. Provide other information to help staff locate the tree(s) such as trail name, description of the area in a park, or nearby landmarks.  When submitting email requests, attach a map and/or photo showing the location if possible.  Portland Parks and Recreation staff, please use the Park Property maps on ParkNet and circle the involved tree(s) if possible:

Phone – 503-823-TREE (8733)

Email –

Phone Menu Prompts

press 1 - tree emergency hotline (available 24/7)
press 2 - tree preservation inspections for development permits
press 3 - root pruning permit requests
press 4 - learn about tree permit requirements
press 5 - general tree questions/concerns
press 6 - walk-in service hours and location

Walk-in Service

Development Services Center

1900 SW 4th Ave, 1st Floor

Portland, OR 97201


Walk-in Service Hours

M,T,W,F:  8:00 am – 12pm & 

   12:30pm – 3pm

Thu: 8 am – 12 pm

Mailing address

PP&R Urban Forestry Division

1900 SW 4th Avenue, Suite 5000

Portland, OR 97201