Skip to Main Content View Text-Only

To improve security, on Feb. 11th the city will begin disabling TLS 1.0 on our websites. This change should not impact you unless you are using an old browser. More information

Close

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

  • What matters most to you about your drinking water? We want to hear from you! Take the Bull Run Filtration 5-minute survey.

  • Water Bureau Job Opportunities Information on job, internship, and apprenticeship opportunities available at the Water Bureau.

  • Get tips for preparing your home plumbing for colder weather. And help us find leaks before they cause significant damage. Report main breaks to 503-823-4874.

  • Portland Water Bureau Crews Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Easy Steps to Reduce Lead in Drinking Water & Household Plumbing Lead is rarely found in Portland’s source waters, and there are no known lead service lines in the distribution system. For information on reducing lead exposure how to request a FREE lead-in-water test kit, visit www.portlandoregon.gov/water/lead.

  • Information on Cryptosporidium Information about background and next steps in the Water Bureau’s process for complying with the treatment requirements for Cryptosporidium.

  • WaterWorks is an interactive lookup tool where you can learn about planned water improvements and unplanned repairs in your neighborhood.

  • Water Quality is One of Our Highest Priorities Portland's water quality is tested continually and meets or exceeds all federal standards.

  • Need Help Paying Your Utility Bill? Looking For Ways to Reduce Your Bill? The City of Portland offers financial assistance to qualifying customers.

Our Mission Statement

The Portland Water Bureau provides the highest quality water, customer service and stewardship of the critical infrastructure, fiscal, and natural resources entrusted to our care. We enhance public health and safety and contribute to the economic viability and livability of the Portland metropolitan region. We are a recognized leader among water service agencies across the country.

Twitter

Portland Water Bureau project look up tool