GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
Our office will be closed Monday February 20, 2017 in observance of the President's Day holiday. The office will reopen at 8:00 am on Tuesday February 21, 2017. For your convenience you may pay your bill online, pay by phone by dialing 503-823-7770 and press 1, or leave your payment in the night box located outside the front door at 1120 SW 5th Ave, Portland, Or 97204.
We apologize for any inconvenience.
We have partnered with a new online bill pay service provider that offers you more options than before to pay and view your bill.
If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website. Go to this link for account registration https://css.portlandoregon.gov:8443/css/public/registration/validation.
City of Portland Utilities
Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.
Offering many ways to manage your sewer, stormwater and water bill including Paperless Billing, Monthly Statements and Clean River Rewards
Answers to your questions.
Policies that affect your sewer/water bill.
Type in your address to determine if you receive water from the Portland Water Bureau.
Sewer and Water Brochures
Read about the programs available to help you with your sewer and water bill.
Learn more about the voluntary monthly statement billing program for sewer, stormwater, and water.
Understand volume and base charges and follow links to sewer and stormwater management charges.
Info to report leaks and issues related to your service.
Get information and technical resources for using water efficiently and cost effectively.