Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.Read More…
Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Water Bureau’s Walk-In Service Center is now located at 664 N Tillamook St. This office is adjacent to the intersection of N Interstate and N Tillamook St. You can speak to a representative and pay your utility bill at this location. The hours of operation are from 7:30 a.m. to 4:30 p.m. Parking is free.
Our office will be closed Monday January 21, 2019 in observance of the Martin Luther King Jr. Day holiday. The office will reopen at 8:00 a.m. on Tuesday January 22, 2019. For your convenience, you may pay your bill online, pay by phone by dialing 503-823-7770 and press 1, or leave your payment in the night box located at 111 SW Columbia St. at the corner of SW 1st Ave. and SW Columbia St.
Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.
Offering many ways to manage your sewer, stormwater and water bill including Paperless Billing, Monthly Statements and Clean River Rewards
Answers to your questions.
Policies that affect your sewer/water bill.
Type in your address to determine if you receive water from the Portland Water Bureau.
Sewer and Water Brochures
For single-family residential customers.
Learn about the programs available to help you with your sewer, stormwater, and water bill.
Learn more about the voluntary monthly statement billing program for sewer, stormwater, and water.
Understand volume and base charges and follow links to sewer and stormwater management charges.
Info to report leaks and issues related to your service.
Get information and technical resources for using water efficiently and cost effectively.