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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

Development Services

  • Crew installing new service line. Field crews install new services from the water main to your plumbing system.

  • Need to install a new water service? Our Development Services staff can help you through the process.

  • Purchase a Hydrant Permit Call 503-823-1256 to find out how to purchase hydrant permits and rent equipment.

To make payments on fee statements or to speak with Water Bureau Development Review & Services staff, visit:

Portland Water Bureau - Development Review & Services
1900 SW 4th Avenue
Portland, Oregon 97201

Walk-In Hours

Check-in at the first screen desk in the DSC Permit Center, 1900 SW 4th Avenue
7:30 AM to 3:00 PM, Monday, Tuesday, Wednesday and Friday
7:30 AM to noon, Thursday

Phone Hours
7:30 AM to 4:30 PM, Monday through Friday

Address all correspondence to:
Portland Water Bureau - Development Review & Services
1120 SW 5th Avenue, 6th Floor
Portland, Oregon 97204


Answers to our most commonly asked questions.