Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland Water Bureau’s Communications team coordinates the bureau’s outreach efforts by providing accessible, accurate, and timely information to the public.
The Communications team is composed of seven communications professionals whose expertise includes print and broadcast media, long- and short-term project outreach, digital communications, public records requests, emergency and crisis communications, and more.
E-mail | 503-823-8653
Strategic Communications Manager
Responsible for leading the Communications team and presenting timely and informative data and key messages to the public and strategically marketing key initiatives.
E-mail | 971-940-8933
Public Information Manager
Responsibilities: Coordinates team response to current and emerging communications matters; guides public engagement and community outreach efforts; supports media relations.
E-mail | 503-823-7458
Digital Communications Manager
Responsibilities: Bureau webmaster, media support, social media, Water Blog.
E-mail | 503-823-3520
Public Information Officer
Responsibilities: Provides accurate and timely information to the media about the work of the Water Bureau. Supports the bureau’s informational outreach efforts. Fulfills media-related public records requests.
E-mail | 503-823-3028
Senior Community Outreach and Information Representative
Responsibilities: Washington Park Reservoir Improvement Project, Greenleaf Pump Station Project, Jantzen Street Project, Council Crest Tank Roof Replacement Project, and the SE Lusted Rd Conduit Inspection Project
Public Records Requests
To request a public record, start by visiting the City of Portland Office of the City Auditor's webpage.
You may request Portland Water Bureau mapping records through the online form. You will need to log into Portland Online to complete the form.