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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Community Information & Involvement Team

The Portland Water Bureau’s Community Information & Involvement Team (CI&I) is a group of four professionals dedicated to providing transparent information about the bureau’s projects and activities.

CI&I staff work to inform and assist the public on construction and maintenance projects, and develops public involvement opportunities, when possible.

They also respond to news media inquiries and provide information on events. In addition, CI&I staff coordinate the bureau’s Budget Advisory Committee, process Public Record Requests, maintain the bureau website and social media communications tools, produce publications about bureau projects and services, and prepare for the public’s informational needs during an emergency.


Nicole Adams
E-mail | 503-823-7589
Communications Director
Responsible for leading the CI&I team and presenting timely and informative data and key messages to the public and strategically marketing key initiatives.

Jaymee Cuti
E-mail | 503-823-3520
Public Information Officer
Responsible for directing media relations, public relations, and informational efforts for the Water Bureau.

Terry Black
E-mail | 503-823-1168
Senior Community Outreach and Information Representative
Projects: Habitat Conservation Plan, Sandy Basin community liaison, Dodge Park, Hydrant Notification, construction and maintenance projects, capital improvement projects, media support.

Brian Balla
E-mail | 503-823-7458
Community Outreach and Information Representative
Projects: Bureau Webmaster, media support, social media, Water Blog


To request a public record, start by visiting the City of Portland Office of the City Auditor's webpage.


You may request Portland Water Bureau mapping records through the online form. You will need to log into Portland Online to complete the form.