Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Rates & Charges
The Water Bureau delivers water service to Portland residents and businesses.
Water rates are based on the cost of providing service to residential, commercial, industrial, institutional, and wholesale customers.
Water bills pay for:
- Operating and maintaining the water system
- Providing customer service
- Constructing and replacing water facilities
- Complying with regulatory standards
- Paying debt service on bonds
Portland Water Rates, Fiscal Year 2018-19
The average single family residential monthly bill for water service increased 8.7% on July 1, 2018. The monthly water bill for the typical single family residential customer using 5 ccf a month in fiscal year 2018-2019 is $39.24. The city adjusts water rates annually on July 1.
With the volume rate $4.890 per ccf = 1.5 gallons cost a penny.
The City Council Ordinance on water rates is available on the Auditor's website.
Estimated Bills
Bills may be estimated if readings cannot be obtained.
Water volume charges
Based on how much water you used
Base and Daily Meter Size Charges
Charge for daily services
Portland Harbor Superfund Charge
Paying for an investigation into the extent and nature of Portland Harbor contamination.
Bureau of Environmental Services, Sewer and Stormwater
Learn about the sewer and stormwater portion of your bill.
Clean River Rewards
Find information about BES's Clean River Rewards program.