Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland water system serves drinking water to more than 952,600 Oregonians, almost one-quarter of the population of Oregon. The Portland Water Bureau’s retail and wholesale service area is approximately 225 square miles. Of that, Portland’s current retail service area is approximately 143.3 square miles.
In FY 2016-17, the Water Bureau directly served a population of more than 584,000 people in 153,500 residential households (both single and multi-family residences) and 19,900 commercial and industrial customers.
Portland's wholesale customers served an estimated population of more than 342,000 in FY 2016-17.
Seasonal and regional water supply planning and current water supply
Posted: April 2016
Water production and customer consumption data for Fiscal Years 2010-11 through 2016-17 (Updated: November 2017)