Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland water system serves drinking water to more than 952,200 Oregonians, almost one-quarter of the population of Oregon. The Portland Water Bureau’s retail and wholesale service area is approximately 225 square miles. Of that, Portland’s current retail service area is approximately 143.3 square miles.
In FY 2018-19, the Water Bureau directly served a population of more than 614,000 people in 153,900 residential households (both single and multi-family residences) and 20,000 commercial and industrial customers.
Portland's wholesale customers served an estimated population of more than 333, 500 in FY 2018-19.
Seasonal and regional water supply planning and current water supply
Posted: April 2016
Water production and customer consumption data for Fiscal Years 2012-13 through 2018-19 (Updated: October 2019)