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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info


Registration Open: Take a Guided Tour of Portland’s Water Sources

Registration is now open for tours of Portland’s two water sources: The Bull Run Watershed and the Columbia South Shore Well Field.

Are you in love with Portland’s tap water?

Wonder where that delicious stuff comes from?

Find out by registering for a tour of the Bull Run Watershed and the Columbia South Shore Well Field, two vital water sources managed by the Portland Water Bureau.

What’s in a Tour

Traveling from forest to faucet, a professional water resources educator will guide you on this eight-hour adventure.

Walk through protected old-growth forest; hear stories of early Portland water woes and forward-thinking solutions; visit dams that store billions of gallons of drinking water; and learn how more than 500 Water Bureau employees work together to serve excellent water every minute of every day.

Register for a Tour

There are a few things you need to know.

  • Advance registration is required
  • Tours operate on a first-come, first-served basis.
  • Cost is $21.69 ($20 transportation fee plus $1.69 online service fee) per person.

Find tour dates and register online. Follow the button below.

Register Online

Can’t make available dates? Sign up to receive notifications about future tours.

Portland Water Bureau to Augment Supply with Groundwater

On Wednesday, June 20, the Portland Water Bureau will begin using its groundwater wells in the Columbia South Shore Well Field to ensure adequate water supply to its customers.

Columbia South Shore Well Field

On Wednesday, June 20, the Portland Water Bureau will begin using its groundwater wells in the Columbia South Shore Well Field to ensure adequate water supply to its customers. As a result of careful planning, Portland is fortunate to have access to two excellent water sources that allow us to be prepared to meet the range of supply and demand conditions that occur in the Portland water system. The Bull Run Watershed, in combination with the Columbia South Shore Well Field, is capable of meeting Portland’s water needs throughout the summer.

Public notification is not required but the Portland Water Bureau informs the media and sensitive water users, as a practice, when it activates groundwater. One change that customers may notice is a slight increase in water hardness. The media and sensitive water users will again be notified when the Portland Water Bureau returns to 100 percent Bull Run water or if there is a significant change in the drinking water blend.

Due to the dry spring weather, above average temperatures, and in consideration of available long-term weather forecasts, the Portland Water Bureau will use the Columbia South Shore Well Field to supplement supply until the return of significant fall rains.

The Columbia South Shore Well Field is a high-quality water supply that meets or surpasses all federal and state drinking water regulations. It is anticipated that groundwater will contribute between 25 and 35 percent of supply and may be increased if above average demands and dry weather continue.

“We deliver safe and reliable drinking water to almost one million customers,” said Portland Water Bureau Director Michael Stuhr. “At the end of a dry spring, it’s tremendously comforting to know that we can turn to our Columbia South Shore Well Field and supply all our customers’ needs.”

As part of our ongoing summer supply planning, the Portland Water Bureau carefully monitors water levels, weather forecasts, and water use patterns to ensure adequate, clean water for all of its customers. The Portland Water Bureau will be managing our water supply carefully throughout the remainder of this summer, so that we continue to meet our obligations.

Depending on location, it may take up to two weeks for groundwater to move through the distribution system and reach customers. Supply updates will be posted to www.portlandoregon.gov/water/summersupply.

For more information about Portland’s drinking water quality, call the Water Line at 503-823-7525.

Join Our Team: Management Analyst—GIS/Records

Discover recent job openings at the Portland Water Bureau.

Portland Water Bureau logoIf you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunity at the Water Bureau

Position   Emp. Type   Salary   Closing Date/Time Join Our Team 
Management Analyst—GIS/Records Full Time $5,401.00–$7,200.00 Monthly Mon. 7/2/2018 11:59 PM Pacific Apply here!

Learn More About the Water Bureau

Questions?

For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

Traffic Advisory: Night Work Planned for SW Vermont Regulator Project

Night work traffic advisoryPortland Water Bureau construction crews will be upgrading water system infrastructure at the intersection of Southwest Vermont Street and Southwest 45th Avenue from June 21 to 24. All area businesses will remain open normal hours during construction. To minimize traffic disruptions, work will be conducted from 7 p.m. to 7 a.m. the following morning.

Traffic will remain open in all directions with some lane reductions. Traffic signals will be off Friday and Saturday nights, with flaggers directing traffic in all four directions. Some turning movements could be restricted. Safety is the Water Bureau’s first priority. Please obey flaggers and all construction signs.

3 Reasons to Invite Us to Your Next Group Meeting

Get ready for summer with a visit from a local water efficiency expert.

Free presentations for your home or office group

Do you have a group of 10 or more people that would be interested in learning about how to save water?

Your home or business group can sign up for a FREE presentation to get the latest water-saving tips and tricks from Water Bureau efficiency expert. Learn about where Portland gets its water, get tips for how you can save water and money at home, and find out how to manage your water and sewer costs while being a good steward of our water supply.

Presentations are free, last about 30 minutes, and can be tailor-made to fit your group’s needs and personality.

Here’s three more reasons to schedule a presentation for your home or office group.

Water conservation kit#1. Free Conservation Giveaways

Your group members can will go home with free water efficiency devices such as hose nozzles, showerheads, or irrigation gauges (just to name a few)!

#2. We’re Fun!

What’s your nerdy thing? Ours is water. And we love to talk about it. The presentation will focus on water efficiency, but can be tailored to your groups questions and how you use water at home. Book clubs, gardening groups, office committees, and all groups with 10 or more members are welcome to schedule a presentation!

#3. Jump Start Your Summer Watering Plan

Now is a great time to think about how to be most efficient with your water outdoors. With the summer season just around corner, honing your water use can make a big impact over the next 3–4 months.

How to Request a Presentation

Get in touch with a friendly water efficiency expert at 503-823-7003 or email conserve@portlandoregon.gov to schedule your group’s presentation.

Here’s what we need to know:

  • The number of people in your group
  • One or two date/time options for presentations
  • Your group’s meeting location
  • How you all know each other (group name or theme)

If our schedules work with yours, we’ll schedule the presentation. If the stars don’t align this time, you’ll have the option to stay on our waiting list for a future presentation.