GENERAL INFORMATION: 503-823-7404
MAILING ADDRESS: 1120 SW Fifth Ave, Suite 600, Portland, OR 97204
This December, Portland Water Bureau employees joined together and filled 25 bags full of new, unwrapped toys to be donated to local children in need.
For the eighth year in a row, employees from Maintenance & Construction gave the most, donating 17 bags full of new toys plus two bikes!
Angie, a Management Assistant in Maintenance and Construction, coordinated the Water Bureau’s participation in the Annual Toy Drive, ensuring all toys are delivered to the Portland Fire & Rescue’s Toy N Joy Makers for distribution in the local community.
“I love organizing the Water Bureau toy drive. The friendly competition between work groups is so fun to watch,” she said. “The best part of the toy drive is knowing that the donations will be brightening the holiday season for so many kids. Every year, Water Bureau employees participate in the toy drive for that exact reason: the joy and inspiration of giving.”
The holidays can be a blur–from holiday parties to having friends and family come to visit. It can also mean an increase in household water use.
Whether you're cooking for friends or hosting family, here's 6 tips for saving money and water this holiday season.
Visit conserveh2o.org for more water saving tips to get you through the holidays.
The Portland Water Bureau received additional results from ongoing monitoring from the Bull Run Watershed intake for Cryptosporidium, a potentially disease-causing microorganism. Between Sunday, Dec. 10 and Wednesday, Dec. 13, one Cryptosporidium oocyst was detected from a 50-liter sample collected on Monday, Dec. 11. Cryptosporidium was not detected in the samples collected on Sunday, Dec. 10, Tuesday, Dec. 12, or Wednesday, Dec. 13. Prior to these detections, Cryptosporidium was last detected from the Bull Run Watershed intake on Dec. 5, 2017.
The bureau continues to use the Bull Run as its primary source of drinking water. The Portland Water Bureau does not currently treat for Cryptosporidium, but is required to do so and is working to install treatment. In the meantime, Portland Water Bureau is continuing watershed protection and additional monitoring to protect public health. The Portland Water Bureau continues to consult with OHA and local health officials regarding these detections. At this time, customers are not being asked to take any additional precautions.
Exposure to Cryptosporidium can cause cryptosporidiosis, a serious illness. Symptoms can include diarrhea, vomiting, fever and stomach pain. People with healthy immune systems recover without medical treatment. According to the Centers for Disease Control and Prevention (CDC), people with severely weakened immune systems are at risk for more serious disease. Symptoms may be more severe and could lead to serious or life-threatening illness. Examples of people with weakened immune systems include those with AIDS; those with inherited diseases that affect the immune system; and cancer and transplant patients who are taking certain immunosuppressive drugs.
EPA has estimated that a small percentage of the population could experience gastro-intestinal illness from Cryptosporidium and advises that customers who are immunocompromised and receive their drinking water from the Bull Run Watershed consult with their healthcare professional about the safety of drinking the tap water. The Portland Water Bureau and Burlington, City of Gresham, City of Sandy, City of Tualatin, Green Valley, GNR, Hideaway Hills, Lake Grove, Lorna Portland Water, Lusted, Palatine Hill, Pleasant Home, Raleigh, Rockwood, Skyview Acres, Tualatin Valley, Two Rivers, Valley View and West Slope Water Districts receive all or part of their drinking water supply from the Bull Run. To learn if your drinking water comes from Bull Run, please contact your local drinking water provider.
The public and the media are encouraged to view all sampling results posted to the
City’s website at portlandoregon.gov/water/cryptoresults. The bureau will notify the media and public immediately should further test results indicate a risk to public health and precautions are necessary.
Customers with questions regarding water quality can call the Water Line at 503-823-7525.
Last year, Portland experienced 92 water main breaks throughout the city, keeping our Maintenance and Construction crews busy in the snow and freezing rain.
But while public water main breaks are often reported in the news, what about home plumbing breaks and other winter-weather plumbing problems?
Cold weather can cause serious damage to your home plumbing. Broken pipes, burst spigots, and other winter-weather water issues can cost you time and money.
Take these steps now to save money by protecting your home plumbing.
Protect Indoor Plumbing
Are You Winter Ready?
Get more winter preparedness tips and resources at www.portlandoregon.gov/water/winterprep.
Over 34,000 Water Bureau customers are paying their bills with AutoPay.
So why have so many people switched from paper bills to automatic payments for their sewer, stormwater, and water bills? Here’s what we’ve heard from them.
AutoPay is forget-proof.
Every day, you have a million little things to do and remember. And your to-do list probably doubles during the holidays.
Scheduled AutoPay payments are on time every time. No reminders needed. No late fees applied.
AutoPay helps avoid scammers
Although rare, utility scams such as “payment is required immediately” calls, do occur. By securely saving your credit card or checking account information to automatically pay your bill, you will know that it isn’t the Water Bureau calling for immediate payment.
AutoPay is commitment-free.
AutoPay is secure, fast, and easy to setup. Not sure if AutoPay is right for you? Give it a try. You’re free to cancel anytime.
AutoPay is budget-friendly.
AutoPay payments post to your bank account faster than a mailed check. This means AutoPay can make it easier for you to track your spending and manage your finances.
AutoPay pairs great with Paperless Billing.
When you sign up for AutoPay you will receive an email invite to sign up for Paperless Billing. As you will have the comfort of knowing that your bill will be paid automatically, why not save paper with this environmentally friendly option? Bill notifications and payment confirmation will be sent via email to keep you up to date.
The Water Bureau’s AutoPay program is making life easier for over 34,000 of our customers.
Give it a try. Sign up for AutoPay today.