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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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MEDIA ADVISORY 09/05/2017: Portland Water Bureau Prepares for Columbia Gorge Fires

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The Indian Creek Fire and Eagle Creek Fire are burning in the Columbia River Gorge. Smoke has made it difficult to discern the exact location of the fire. The Water Bureau is working with federal and state agencies to determine the proximity of the Indian Creek Fire to the boundary of the Bull Run Watershed, the primary drinking water supply for the Portland-metro area. At this time, the fire is not near the drinking water reservoirs or water supply infrastructure. Water from the Bull Run continues to be safe to drink. 

The Portland Water Bureau has been working closely with the agencies in charge of fighting these fires since the start of the Indian Creek Fire in early July. They include the U.S. Forest Service, the Oregon Department of Forestry, and local fire departments. The Portland Water Bureau is regularly providing information to the joint fire command to fully support management of the fires. 

Yesterday, Governor Kate Brown briefed Mayor Ted Wheeler and Commissioner Nick Fish on the status of the fires. Portland Water Bureau Director Michael Stuhr stated, “I am thankful for the close working relationship with our partner government agencies.”  

As a precautionary measure, the Water Bureau has postponed all non-critical work in the watershed to minimize risk to staff and property. Ash is not currently impacting water quality and has not been a problem during past fires near the watershed. The Water Bureau will continue to monitor water quality on a daily basis. 

If the need arises to switch to the Columbia South Shore Well Field, this high-quality secondary water supply is ready for activation.

Portland Water Bureau Offices Closed Sept. 4 in Observance of the Labor Day Holiday

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In observance of the Labor Day holiday, Portland Water Bureau offices will be closed on Monday, Sept. 4.

This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Sept. 5, 2017 at 8 a.m.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • Pay by phone by dialing 503-823-7770 and press 1
  • Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.

Portland Water Bureau Summer Photo Contest: I ❤ Portland’s Tap Water

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Child running through sprinkler

How are you using water to have fun and get things done this summer?

Water plays a big part in our everyday lives. From the first glass of water we drink in the morning to the shower we take before going to bed, water is as important to us as the air we breathe.

Grab your smartphone or your cameras, because it’s time to show your love for Portland’s water!

We’re calling all gardeners, sprinkler-runners, pool loungers, and weekend water warriors to share your photos of how you live, play, and work with water.

Your kids. Grandkids. Neighbor’s kids. Portland families have a special relationship with water. Whether we’re exploring the Gorge, washing the dog, watering the lawn, or having lunch at a downtown fountain, we’re surrounded by water.

From now until Sept. 5, share your water adventures – at home and at work – with us on Facebook and Twitter! We’ll re-share your best submissions, plus each week one lucky photog will win a free, reusable water bottle to tote your tasty tap water wherever you go. 

How to Submit a Photo

Send your photos to us on Facebook at http://facebook.com/portlandwaterbureau or on Twitter at http://twitter.com/portlandwater. We’ll retweet and re-post the best of the best to our audience of aquaphiles.

Photos can also be emailed to brian.balla@portlandoregon.gov.

Win a Free Reusable Water Bottle

Each week, a winning photo will be selected to receive a free Portland Water Bureau reusable water bottle! Each water bottle is printed with a custom-designed message that proudly displays your love of Portland’s tap water.

When to Enter

The contest will run for two weeks, from August 22 to September 5.

For official rules, see below.

Submit a photo


CONTEST RULES

1. Entrants submitting photographs for the contest must be a Portland Water Bureau customer. You find out if you are a Portland Water Bureau customer by using the “Find My Water Provider” tool at http://www.portlandoregon.gov/water.

2. Entries must be your original work.

3. Entries must be submitted by 11:59 PM the day before the weekly winner announcement date (below).

4. Each entry should contain the following information:

  • Title of photograph
  • Name of photographer (first and last)
  • A short (1-2 sentence) description of the photograph
  • Entrant’s contact information (telephone number, e-mail address)

5. Only one entry per week per person is allowed.

6. One winner will be selected each week. Each week’s winner will be announced on the following dates:

  • August 30
  • September 6

Winners will be announced on the Portland Water Bureau Facebook page and Twitter account at the above announcement dates. Contest winners will be notified by email. 

7. Winners will receive a reusable water bottle. Arrangements will be made via email for pick up.

8. Entries will be judged by the Portland Water Bureau Communications staff. Entries will be judged on creativity and the quality of the image. All decisions of the judges are final. The contest organizers reserve the right to disqualify entries which do not conform to the stated contest rules and criteria.

9. Photos will be displayed on the Portland Water Bureau website, Facebook fan page, and on the Twitter account. Select photos will be used in future Portland Water Bureau promotional materials. 

10. Entries may not contain the following: alcohol, drugs, or any kind of illegal or inappropriate behavior. Entries that contain any inappropriate material will be disqualified.

11. By submitting an entry, entrants are agreeing to grant the Portland Water Bureau the absolute and irrevocable right and permission to use, re-use, publish, and re-publish the photographs in displays related to the contest; in Portland Water Bureau printed and electronic publications and in conjunction with any copyrighted matter, in any and all media now or hereafter known for illustration, promotion, art, advertising and trade, news, informational and educational purposes and to copyright the same, under its original name or otherwise. The contest entrant thereby releases and discharges the Portland Water Bureau from any and all claims and demands arising out of or in connection with the use of the photos, including without limitation any and all claims for invasion of privacy.

Good luck!

Join Our Team: Laboratory Analytical Specialist

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If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunity at the Water Bureau

Position   Emp. Type   Salary   Closing Date/Time Join Our Team 
Laboratory Analytical Specialist Full Time $27.68 - $36.76 Hourly Mon. 9/4/17 4:30 PM Pacific Time Apply Here!

All completed applications for this position must be submitted by the closing time on the closing date and hour of this recruitment. Emailed or faxed applications will not be accepted.

Work at Water brochure Learn More About the Water Bureau

Questions 

For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

4 Things You Should Know Before the Solar Eclipse

Solar eclipse glasses GIFHave you heard? Apparently, there’s a solar eclipse happening on Monday.

Some call it the apocalypse. Others are naming their babies after it. When a total solar eclipse happened in 2015, Zayne Malik left One Direction. We’re not saying that's the entire cause of One Direction’s demise (only 80–90 percent, we think), but it is still very important that you prepare yourself for what madness Monday may bring.

From traffic jams to gas shortages to calling in the Oregon National Guard, the amount of news coverage of the upcoming celestial event has overshadowed (heh, get it?) any other news story in the last several weeks.

But there’s a few more things we’d like to cram into your brain about this otherworldly event.

1. The Water Bureau is Pitching In

When the media calls, it’s all hands on deck. Monday’s eclipse will bring with it a flurry of news requests, service coordination needs, and skilled emergency management experts on the ground to ensure everyone has the chance to witness Monday’s event safely. Plus, the eclipse event is the perfect way for Oregon agencies to come together to test emergency preparedness plans.

In the spirit of coordinating resources between local and state agencies, the Water Bureau’s Public Information Officer Jaymee Cuti will be in Salem helping local and state agencies monitor eclipse traffic, distribute information to the media and local news agencies, and help things go smoothly.

Thanks, Jaymee!

Aerial view of Powell Butte2. Don’t Drive the Butte

Staying in town on Monday? Looking for a good viewing point to see the eclipse?

Powell Butte Nature Park is located in East Portland along Powell Blvd. and plays an important part of Portland's water system. It also may seem like a great place to catch a view of Monday’s event.

To reduce traffic congestion in the area, the Water Bureau will be closing the vehicle access gates to the Butte on Sunday night and will reopen at 2 p.m. on Monday. Walk to the Butte, just don’t drive! And if you’re walking, please be respectful of the residents that live nearby.

Take what you bring. Stay on marked trails. And don’t forget your non-recalled eclipse glasses. Just take them with you when you leave.

3. Traveling for the Eclipse? Bring Water!

If you’re planning on road-tripping for the solar eclipse, don’t forget to pack extra supplies. Many small towns will be overrun with eclipse event goers, so it makes sense that many shops will run out of supplies sooner than you can ask, “Why's water $5 a bottle?”

Do yourself a favor. Pack supplies like food, water, and first-aid kits.

And don’t forget water. Bring lots of water. Because nobody needs to pay $5 per bottle when – thanks to Bull Run – we’ve got the good stuff for just under 2 cents a gallon.

4. Arrive Early, Stay Put, Leave Late

Oregon will be the first state to view the solar eclipse as it crosses the United States. Learn how to prepare yourself, and what you can expect, with these resources from City of Portland agencies.