Skip to Main Content View Text-Only

The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

Rebate for WaterSense Labeled Toilets Makes Cents

Add a Comment

The single best thing you can do to improve toilet efficiency is to replace an old inefficient toilet with a newer water-efficient model.

Toilets are typically the largest indoor water user. While older toilets use between 3.5 and 7 gallons per flush, new high-efficiency toilets and dual flush toilets use 1.3 or less.

The Portland Water Bureau is now offering a toilet rebate for WaterSense® labeled toilets.

Water Bureau customers can apply for the $50 rebate by replacing a toilet that uses 1.6 gallons per flush or more with a new WaterSense® toilet. To earn the WaterSense® label, toilets must use 20 percent less water than the current federal standard and meet rigorous performance criteria.

Rebates are available on a first-come, first-served basis.

How to Apply

  • Step 1: Select, purchase, and install your new WaterSense® labeled toilet.
  • Step 2: Make sure to save your receipt.
  • Step 3: Recycle your old toilet and save the receipt. The old toilet must be recycled at an approved recycling center.
  • Step 4: Complete and sign the Residential Rebate Application form. Attach a copy of the sales receipt and a proof of recycling of old toilet.

Approximately four to six weeks after receiving your completed application and verifying eligibility, the Water Bureau will send a rebate check.

Rebate Questions?

Call 503-823-4527, e-mail, or visit

Remember, saving water makes cents!

Sarah Santner
Water Efficiency

TRAFFIC ADVISORY 02/16/15: Highway 30 at NW Kittridge Avenue Reduced to One Lane in Each Direction

Add a Comment

Approximately 200 feet of Highway 30 (NW St. Helens Road) at NW Kittridge Avenue is reduced to one lane in each direction until further notice. The center turn lane at that location is closed.

This section of Highway 30 was reported as buckling this weekend due to water damage. The Portland Water Bureau and Oregon Department of Transportation are coordinating repairs.

Motorists are encouraged to use caution as work in the area will likely continue through the week.

Terry Black
Public Information

Water Bureau Innovation Fund Proposal to Improve Communication with Portland’s Residents

Add a Comment

The Portland Water Bureau has successfully submitted a proposal to the City of Portland’s Innovation Fund.

The City of Portland Innovation Fund is designed to provide seed money for one-time investments that will encourage new, creative ideas to reduce ongoing expenses, increase revenues, create efficiencies, and provide improved services to the City’s internal and external customers.

The Innovation Fund Review panel recently selected 12 project proposals to recommend to Council for funding in Fiscal Year 2014-15. 

The Water Bureau’s Water Quality Map Widget proposal, submitted by Water Bureau Water Quality Information Program Manager Scott Bradway, is one of the 12 project proposals selected. 

The Innovation Fund will allow the Water Bureau and the Bureau of Technology Services to develop an online and mobile-enhanced, map-based tool, called Portland Works.

Screen shot of a similar tool used by Severn Trent Water in the UK.This map-based tool will provide Portland residents a comprehensive view of City projects happening near their homes, places of business, or schools. This will also allow the Water Bureau, and other interested bureaus, to communicate to residents in real time about either planned or emergency projects or issues. Examples of situations that could be included in the tool are water system issues, sewer work, road construction, development, or park projects.

The tool will allow the Water Bureau, and other participating bureaus, to be more effective and responsive to Portland residents.

At the January 14 City Council meeting, the Office of Management and Finance sought and received approval for funding of the proposed Innovation Fund projects.

Water Bureau Adopts New Surplus Property Policy with Increased Public Notification, Involvement Opportunities

Add a Comment

On Wednesday, February 18, Commissioner Nick Fish briefed City Council on a new surplus property policy developed by the Portland Water Bureau and the Bureau of Environmental Services (BES).  The new policy guides the bureaus’ disposal of surplus properties and includes an increased level of public notification and opportunities for community involvement.

Here is a snapshot of the new way the Water Bureau does business around surplus property:

  • Inter-Bureau Transfer or Sale: The properties are first declared surplus by the Water Bureau and then offered for sale to City bureaus and local, regional, and state government.
  • External Notification, Website Announcement, Signage, Printed Notification: If there is no interest, the community notification process begins. This includes external notification to Metro and surrounding county agencies, the State of Oregon, and affected neighborhood coalition and associations. The available property is detailed on the Water Bureau’s Surplus Property website. Signage is placed on the property, identifying it as surplus and a printed public notice is placed in at least one community newspaper.
  • City Council Declares Property Surplus: If no public agency expresses interest in acquiring the property, the Water Bureau prepares a non-emergency Ordinance to be placed on the regular City Council agenda. The Ordinance asks council to declare the property surplus and authorize the Water Bureau to proceed with a public sale.
  • Notice to Sale: Once the City Council designates the property as surplus, the bureau is authorized to place the property on the market for sale.

Click here to access a complete list of surplus property disposal stages.

Website Announcements
As part of the new policy, the Water Bureau developed a robust Surplus Property website. The properties are listed by geographic area (N, NE, NW, SE, and SW). Each property has a dedicated page that includes photos, site details, reason for intent to dispose, square footage, zoning, conditions of sale, and information on the surplus property’s stage of disposal.

Automatic Notification
The public can receive notification by e-mail when the Water Bureau posts new surplus property notifications on the website. Enroll here.

Other City Surplus Property Websites

For questions regarding the surplus property process and policy, visit the website at or contact Tom Klutz, Water Bureau Property and Public Resource Manager, at 503-823-7503 or by e-mail.

Lindsay Wochnick
Public Information

Join Our Team: Senior Budget Analyst & Water Meter Technician I

Add a Comment

If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Join our team!

Senior Budget Analyst (Sr. Financial Analyst)

Closing Date/Time: Fri. 02/27/15 4:30 PM Pacific Time 
Salary: $5,654.00 - $7,550.00 Monthly
Job Type: Full Time
Location: Portland Building, 1120 SW 5th Ave, Oregon 
Position Description: The Senior Budget Analyst is responsible for the development, reporting, and monitoring of the bureau’s operating and capital budgets. This position is also responsible for performing complex financial, budgetary, policy, and operational analyses associated with managing the budget. The position is expected to work closely and collaboratively with bureau management team, supervisors, managers, and staff in various work groups to coordinate and develop the Bureau’s budget submittal and make sound business and financial decisions. The position provides lead work direction of a budget analyst.  Work requires a thorough understanding of budgetary and financial analysis principles, methods and techniques; sound and objective policy analysis; professional judgment in selecting appropriate analytical methods in developing proposals and recommendations and the ability to present fact-based information and recommendations.
Apply: For additional information and to apply for the Senior Budget Analyst position, START HERE.

Water Meter Technician I

Closing Date/Time: Mon. 03/09/15 4:30 PM Pacific Time 
Salary: $22.56 - $24.25 Hourly
Job Type: Full Time
Location: Water Bureau Lab, 2010 N Interstate Ave, Oregon 
Position Description: This is a skilled position, involving inspecting, installing, repairing, cleaning and testing small water meters. Duties include: installing and repairing water meters and including performing percentage calculations as needed; using a variety of hand and power tools; keeping a meter truck supplied with parts for many different types of meters; keeping safety equipment, instruments, tools and equipment in safe operating condition; driving the meter truck to the work site, analyzing sites for hazardous conditions; setting up the site with required traffic control equipment. Water Meter Technicians I may also repair and replace defective meter parts with new parts to meet tolerance specifications and reassemble repaired meters. Please note: THIS RECRUITMENT WILL CLOSE WHEN 75 APPLICATIONS ARE RECEIVED OR NO LATER THAN 4:30PM, MONDAY, MARCH 9, 2014.
Apply: For additional information and to apply for the Water Meter Technician I position, START HERE.

Lindsay Wochnick
Public Information