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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info


Step Back in Time with These 3 Vintage Water Bureau Videos

 Take a look inside the Water Bureau video archives with three mini-documentaries from the 1950s, 1970s, and 1980s. Recently discovered in our video vault, each video takes you on a journey through the history of Portland’s water supply with a behind-the-scenes look how the Water Bureau has adapted to meet the needs of a growing population.

1984

This mini-documentary about Portland’s drinking water giving you a first-hand look at how the Water Bureau viewed protecting and managing the Bull Run Watershed and how preparations for the region’s future water demands were evolving over 30 years ago.

1974

The 1974 “The Bull Run Story” traces the unique history of Portland’s drinking water – from wells, creeks, and the Willamette River to today’s protected Bull Run Watershed in the Mount Hood National Forest.

1959

Get a mid-century era look into the city’s most prized possession: the clean, crisp waters of the Bull Run Watershed. See how, in 1959, water starting in Bull Run made its way to faucets all across the Portland region and beyond.

TRAFFIC ADVISORY 03/30/2017: Large Equipment Removal at Washington Park Reservoir Project Site Scheduled for Friday, March 31st; Traffic Delays Expected

PORTLAND, OR – On Friday, March 31, between noon and 2 p.m., one large drill rig will be removed from the reservoir project site at Washington Park.

The crane will be loaded onto a large flatbed truck and will exit the site by traveling along Southwest Sherwood Boulevard, to Southwest Kingston Avenue, to Southwest Tichner Drive, and out on West Burnside Road.

What Travelers Can Expect                            

  • 20- to 25-minute temporary delay as the truck trailer maneuvers through the park
  • Delays and slow moving traffic on Southwest Kingston Avenue, Southwest Tichner Drive, and West Burnside Street
  • Staged flaggers to direct traffic at the following intersections: Southwest Kingston Drive and Southwest Sherwood Boulevard; Southwest Kingston Avenue and Southwest Fairview Boulevard

Avoid Delays

To avoid delays, plan ahead and detour around the crane’s route. Enter the park using:

  • West Burnside Road to Southwest Skyline Boulevard to Southwest Fairview Boulevard
  • Southwest Canyon Road to Southwest Knights Boulevard
  • Southwest Fairview Boulevard to Southwest Knights Boulevard
  • Southwest Canyon Road to Southwest Knights Boulevard

Exit the park using:

  • Southwest Fairview Boulevard to Southwest Skyline Boulevard to West Burnside Road
  • Southwest Knights Boulevard to Southwest Fairview Boulevard
  • Southwest Knights Boulevard to Southwest Canyon Road

Safety is Priority

Safety is our number one priority when moving any type of heavy equipment into or out of the project worksite.

Park users and travelers are encouraged to move safely around the park. Please watch for detours and signage and follow direction from flaggers. The public is encouraged not follow construction vehicles or buses as they may enter restricted zones. All construction-related traffic impacts are subject to change.

Project Details

The Washington Park Reservoir Improvements Project entails constructing a new 12.4-million gallon, seismically reinforced, below-ground reservoir in the same footprint of existing Reservoir 3 (upper) with a reflecting pool/water feature on top. The existing Reservoir 4 (lower) will be disconnected from the public drinking water system and a lowland wildlife habitat area, bioswale, and reflecting pool will be constructed in the basin.

For additional project information and updates, contact the project hotline at 503-823-7030, e-mail Sam@jla.us.com or visit www.portlandoregon.gov/water/wpreservoirs

Join Our Team: Surveying Aide II and Water Meter Reader I

If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunities at the Water Bureau

Position   Emp. Type   Salary   Closing Date/Time Join Our Team 
Surveying Aide II  Full Time  $24.50 - $28.52 Hourly Mon. 4/17/17 4:30 PM Pacific Time Apply Here!
Water Meter Reader I Full Time $19.19 - $24.38 Hourly Fri. 4/14/17 4:30 PM Pacific Time Apply Here!

All completed applications for this position must be submitted no later than 4:30 p.m. on the closing date and hour of this recruitment. E-mailed and/or faxed applications will not be accepted.

Learn More About the Water Bureau

Questions 

For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

Attend the Portland Utility Board Meeting Tonight, Tuesday, April 4

Portland Utility Board meetingThe Portland Utility Board (PUB) is a citizen oversight body for the Portland Water Bureau and Bureau of Environmental Services that advises City Council on water, sewer, stormwater and solid waste financial plans and rates.

Meeting Information

The next PUB meeting will be held today at the Portland Building. Meeting information is below.

Date: Tuesday, April 4
Time: 4:00 p.m. to 6:30 p.m.
Location: The Portland Building, Room C

For more information about the Portland Utility Board, including meeting minutes and agendas, visit https://www.portlandoregon.gov/cbo/68272.

Add the Water Meter to Your Spring Cleaning List

Add a Comment

Meter readerOur meter readers check your water meter monthly or quarterly to collect your water consumption for billing purposes.

Every day, a meter reader will visit more than 500 meters and keeping the area clean and clear helps them do their job efficiently.

If the area around your water meter is clear, our meter readers can quickly and accurately collect your meter reading information on the first visit to your property. But if your meter is obstructed by objects such as cars, trash cans and recycling bins, landscape bark or gravel, a meter reader will have to return to your property to read your meter. If your water meter is obstructed, you will first receive a friendly reminder to keep your meter clear. If your meter continues to be inaccessible, you may be charged a fee if we need to return to re-read or if we need to hire someone to remove the obstruction.

You can avoid this charge by keeping your meter box clear. Additionally, a box free from clutter or debris makes it easy to ensure that the lid fits properly, is safe, and can be quickly turned off in an emergency.

Here are some tasks to add to your spring cleaning list to maintain clear access to your water meter.

Clean Up Yard Debris: Trees, Bushes and Plantings

  • Trim bushes, trees and grass that block the way or cover the meter.
  • Minimize plants in the area which meter readers must travel through to get to your meter.
  • Remove all branches hanging lower than six feet over the meter box.

Keep Pets Away

Keep pets away from the path that leads to your meter.

If you have a guard dog for security, please let us know so that we can make sure that our meter readers and other utility personnel are aware of this. We may ask that you arrange to confine the dog during the day that your meter will be read.

Display Your Address

Please also ensure your house address is clearly displayed on your residence. This also assists emergency personnel who may need to find your home in a hurry.

Click here for additional information and resources or contact Customer Service at 503-823-7770. Thank you in advance for your assistance and cooperation.