Skip to Main Content View Text-Only

The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

Need Help Paying Your Utility Bill? Check Out the Portland Water Bureau’s Financial Assistance Programs

Add a Comment

Customers who need help paying their utility bill, or are looking for ways to reduce their bill, are invited to take advantage of the Water Bureau’s variety of financial assistance programs. These programs come in the form of payment arrangements, bill discounts for sewer and water charges, crisis vouchers, fixture repair services, Utility Safety Net program and more.

To learn more about the financial assistance and reduction programs available to you, and how you may qualify visit our Financial Assistance page or contact Customer Service at 503-823-7770 or

Join Our Team: Laboratory Coordinator and Water Efficiency Program Manager

Add a Comment

If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunities at the Water Bureau

Position   Emp. Type   Salary   Closing Date/Time Join Our Team 
Laboratory Coordinator  Full Time $28.75 - $40.54 Hourly

Mon. 2/20/17 4:30 PM Pacific Time

 Apply Here!
Water Efficiency Manager Full Time $6,127.00 - $8,196.00 Monthly

Mon. 2/27/17 4:30 PM Pacific Time

Apply Here!

All completed applications for this position must be submitted no later than 4:30 pm, on the closing date and hour of this recruitment. E-mailed and / or faxed applications will not be accepted.

Learn More About the Water Bureau


For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

Water Bureau Finds Additional Cryptosporidium in Bull Run Water: Increased monitoring efforts of drinking water source to continue

Add a Comment

Today, the Portland Water Bureau received results that Cryptosporidium, a potentially pathogenic microorganism, was detected in a water sample collected Wednesday, February 1, from the Bull Run watershed, which provides drinking water to Portland and neighboring communities. The lab results show that one individual Cryptosporidium oocyst was present in a 50-liter (~13 gallons) sample of water.

At this time, we do not believe there is any increased public health risk as a result of this most recent detection. The general public is not being asked to take any special precautions. We continue to recommend that people with severely weakened immune systems seek specific advice about drinking water from their health care provider.

The Portland Water Bureau currently does not treat for the parasite Cryptosporidium because of a variance issued by the State of Oregon Health Authority (OHA) in 2012. Instead, the Portland Water Bureau is required to conduct routine monitoring for Cryptosporidium and notify the public of any detections.

This detection at the intake is the fourth detection this year. January 2nd was the first detection since the Portland Water Bureau began operation under the variance in April 2012. Prior to that, the last time Cryptosporidium was detected was December 2011, when a single oocyst was also detected.

As required by the conditions of the variance, the Portland Water Bureau had been testing for Cryptosporidium at the source water intake twice a week. Since January 8th, the Portland Water Bureau began monitoring at the source water intake at least four times per week for one year to demonstrate whether the Cryptosporidium concentration in the source water is less than 0.075 oocysts per 1,000 liters.

“The Portland Water Bureau is carefully tracking these results and working closely with our partners at the Multnomah County Health Department and Oregon Health Authority,” said Water Bureau Administrator Mike Stuhr. “While the health risk of these results is low, we take seriously our commitment to protecting public health.”

The City continues to consult with the Multnomah County Health Department and OHA. Public health officials have determined that no special precautions for Portland’s drinking water are currently necessary for the general public.

“Historically, we cannot find any evidence of a cryptosporidiosis outbreak tied to drinking Bull Run water.” said Multnomah County Health Officer Paul Lewis. “The county’s ongoing disease surveillance has shown no unexplained increase in Cryptosporidium cases.”

The Water Bureau is continuing its’ investigation into the recent detections. Wildlife found in the Bull Run are the most likely source of the Cryptosporidium detections, however no specific source has been identified. The Water Bureau will notify the public if any additional precautions are necessary.

Additional information regarding Water Bureau’s treatment variance is available at Customers with questions regarding water quality can call the Water Line at (503) 823-7525.


See the Portland Utility Board in Action on Tuesday, Feb. 7

Add a Comment

Portland Utility Board membersThe Portland Water Bureau is committed to providing our customers with the highest quality water in the country. To do this, we work closely with our partners to make sure we deliver on our promise to provide fresh, clean water from forest to faucet.

One of these partners is the Portland Utility Board (PUB).

What is the Portland Utility Board?

Created in 2015, the Portland Utility Board is a group of volunteer community members who advise City Council on water, sewer, stormwater and solid waste financial plans and rates. Acting as a citizen oversight body for the Portland Water Bureau and Bureau of Environmental Services, the Portland Utility Board meets once per month to develop advisory plans that establish fair and equitable rates and promote the long-term financial stability of the Water Bureau.

Attend a PUB Meeting

Come see how the Portland Utility Board works for you by attending a monthly meeting. The next PUB meeting will be held tomorrow! Meeting information is below.

Date: Tuesday, Feb. 7
Time: 4:00 p.m. to 6:30 p.m.
Location: The Portland Building, Room C

For more information about the Portland Utility Board, including meeting minutes and agenda, visit

Mt. Tabor Adjustments Project Heading to the Finish Line

Add a Comment

The construction project in Mt. Tabor Park that disconnected the open reservoirs from the water distribution system is coming to a close. It is expected that the contractor will be completed with all tasks in April 2017.

Below is a project update for February 2017.

SE Lincoln Park Entrance

The 42-inch pipe has been installed on SE Lincoln Street and the tie-in at the park entrance is completed. The roadway will be resurfaced with final paving when weather permits. In the meantime, temporary asphalt has been placed on the trench line. The park entrance is open and parking is allowed along SE Lincoln Drive up to the new construction site. SE Lincoln Drive will be closed at the intersection of SE Harrison Street and SE Tabor Drive (see next section), so there is no through traffic.

SE Lincoln Drive at SE Harrison Street and SE Tabor Drive

The work just below Reservoir 1 has been completed, and the area is undergoing restoration. The last large pipe work will now begin on SE Lincoln Drive in the roadway, between the concrete stairs that lead up to Reservoir 1 and the wood stairs that lead down to the dog park. SE Lincoln Drive will be closed to all vehicle through traffic. Every effort will be made to allow bike/pedestrian access during construction when it is safe. The dog park stairs will be closed on an intermittent basis as construction is underway. This work will take approximately 4-6 weeks to complete.

Work Area 7

Vault work will continue in Work Area 7, on the flat area between Reservoir 5 and Reservoir 6.

Reservoir 6 Gatehouse

A new generator is being installed in the Reservoir 6 gatehouse. This generator is required to provide emergency power to the Tabor Pump Station. While all the work will be done inside the gatehouse, park users may occasionally notice trucks using the service roadway/path in front of the gatehouse to deliver equipment.

For more information, please visit