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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Internship Opportunity: Records Management Assistant

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If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunities at the Water Bureau

Position   Emp. Type   Salary   Closing Date/Time Join Our Team 
Internship: Records Management Assistant Part Time Temporary $18.00 Hourly

Fri. 2/24/17 5:00 PM Pacific Time

Click here to learn more and apply

All completed applications for this position must be submitted no later than 5:00 pm on the closing date and hour of this recruitment. E-mailed and / or faxed applications will not be accepted.

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Questions 

For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

Water Bureau Finds Additional Cryptosporidium in Bull Run Water: Drinking water monitoring and coordination with health officials continue

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Today, the Portland Water Bureau received results from two additional samples that were positive for Cryptosporidium, a potentially pathogenic microorganism. These detections from samples collected Tuesday, Feb. 7 and Wednesday, Feb. 8, from the Bull Run Watershed, are the fifth and sixth positive samples this year. The levels detected were low, with one Cryptosporidium oocyst detected in one sample and two Cryptosporidium oocysts in the second.

The Portland Water Bureau continues to closely coordinate with public health officials. At this time, there is no evidence of an increased public health risk as a result of these most recent detections. We continue to recommend that people with severely weakened immune systems seek specific advice about drinking water from their health care provider. However, there is still no need for the general public to take additional precautions.

“All identified cases of cryptosporidiosis, the disease caused by Cryptosporidium, are reported to state and county health officials” said Dr. Jennifer Vines, Deputy Health Officer, Multnomah County. “So far, the county’s ongoing disease surveillance has shown no unexplained increase in Cryptosporidium cases.”

Symptoms of cryptosporidiosis may include diarrhea, nausea, vomiting, stomach cramps, and fever. The symptoms can range from mild to severe. Cryptosporidiosis is not the only illness or condition that can cause these symptoms. These symptoms are common in the general population this time of year – up to 2 percent of the public can have similar symptoms on any given day (11,000 people in Portland). Health professionals recommend that you seek medical advice if you are experiencing these symptoms and they persist for more than a few days.

The Portland Water Bureau currently does not treat for the parasite Cryptosporidium because of a variance issued by the State of Oregon Health Authority (OHA) in 2012.

As required by the conditions of the variance, the Portland Water Bureau had been testing for Cryptosporidium at the source water intake twice a week. Since Jan. 8, after the initial detections, the Portland Water Bureau began monitoring at the source water intake at least four times per week. This will continue for one year to demonstrate whether the Cryptosporidium concentration in the source water is less than 0.075 oocysts per 1,000 liters.

“The Portland Water Bureau is continuing to work with our partners at Multnomah County Health Department and Oregon Health Authority to ensure that public health is protected,” said Water Bureau Administrator Mike Stuhr. “We will continue to closely monitor our drinking water source and communicate any findings with the public.”

The Water Bureau is continuing its investigation into the recent detections. While no specific source has been identified, scat from wildlife found in the Bull Run are the most likely source of the Cryptosporidium detections which may have been washed into the reservoirs during the recent winter storms. The Water Bureau will continue to notify the public if any additional precautions are necessary. In the meantime, the Water Bureau is evaluating potential operational changes such as temporarily activating our secondary groundwater source.

Additional information regarding Water Bureau’s treatment variance and answers to frequently asked questions are available at www.portlandoregon.gov/water/lt2treatmentvariance. Customers with questions regarding water quality can call the Water Line at (503) 823-7525.

Portland Water Bureau Announces Activation of Groundwater Supply

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Today, Feb. 13, the Water Bureau will begin delivering 100 percent groundwater from the Columbia South Shore Well Field.

The bureau is taking this step out of an abundance of caution in response to recent low level detections of Cryptosporidium in the Bull Run. This action is not required. “The recent detections do not pose an increased health risk. After a series of very low level detections, we are proactively activating our secondary source while we collect more data,” said Water Bureau Administrator Michael Stuhr. “The City continues to be in compliance with the treatment variance issued by the Oregon Health Authority.”

The Columbia South Shore Well Field is a high-quality water supply which meets or surpasses all federal and state drinking water regulations. It may take up to two weeks, depending on location, for groundwater to make its way through the distribution system to homes and businesses. The well field is used as a secondary source for the Bull Run Watershed, most often in the summer when the region’s demand increases.

The bureau will continue to sample the Bull Run for Cryptosporidium and gather information about these detections. With additional information, and in consultation with public health officials, the bureau will decide when to re-activate the Bull Run supply.

Public notification is not required but the Portland Water Bureau informs the media and sensitive water users, as a practice, when it activates groundwater and when it has significant operational changes. The bureau will continue to provide public notice as decisions are made.

Portland is fortunate to have access to the two largest supplies of drinking water in Oregon, which allow the bureau to be prepared to meet the range of conditions that occur in the Portland water system. Customers with questions are encouraged to call the Water Line at 503-823-7525.

Water Bureau Finds Additional Cryptosporidium in Bull Run Water

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Groundwater activated on Feb. 13.

Today, the Portland Water Bureau received results from ongoing monitoring of the Bull Run watershed, including one 50L (13 gallon) sample that was positive for Cryptosporidium, a potentially pathogenic microorganism. The positive sample was collected Monday, Feb. 13 and is the seventh positive sample out of 29 samples this year. The levels detected continue to be low, with one Cryptosporidium oocyst detected in this sample.

 With the possibility of further Cryptosporidium detections from the Bull Run, the Portland Water Bureau activated the groundwater wells from the Columbia South Shore Well Field on Monday Feb. 13.

“The health and safety of our customers is our top priority” said Portland Water Bureau Administrator Michael Stuhr “We will continue to work with our partners at Multnomah County Health Department and Oregon Health Authority while monitoring our drinking water source.”

At this time, there is no evidence of an increased public health risk as a result of this most recent detection. The bureau continues to recommend that people with severely weakened immune systems seek specific advice about drinking water from their health care providers. However, there is no need for the general public to take additional precautions.

“All identified cases of cryptosporidiosis, the disease caused by Cryptosporidium, are reported to state and county health officials” said Dr. Jennifer Vines, Deputy Health Officer, Multnomah County. “So far, the county’s ongoing disease surveillance has shown no unexplained increase in Cryptosporidium cases.”

Symptoms of cryptosporidiosis may include diarrhea, nausea, vomiting, stomach cramps, and fever. The symptoms can range from mild to severe. Cryptosporidiosis is not the only illness or condition that can cause these symptoms. These symptoms are common in the general population this time of year – up to 2 percent of the public can have similar symptoms on any given day (11,000 people in Portland). Health professionals recommend seeking medical advice if these symptoms persist for more than a few days.

The Portland Water Bureau currently does not treat for the parasite Cryptosporidium under a variance issued by the State of Oregon Health Authority in 2012. As required by the conditions of the variance, the bureau had been testing for Cryptosporidium at the source water intake twice a week. Since Jan. 8, after the initial detections, the bureau began monitoring at the source water intake at least four times per week. The bureau will continue to test the Bull Run for Cryptosporidium even while serving groundwater as the drinking water source. The results of this continued monitoring will be used to decide when to return to the Bull Run as our drinking water source.  

The Portland Water Bureau is continuing its investigation into the recent detections. While no specific source has been identified, scat from wildlife in the Bull Run that has been washed into the reservoirs are the most likely source of the Cryptosporidium detections. The bureau will continue to notify the public if any additional precautions are necessary. In the meantime, the bureau will continue operating our secondary groundwater source.

Additional information regarding the Portland Water Bureau’s treatment variance and answers to frequently asked questions are available at www.portlandoregon.gov/water/treatmentvariance. Customers with questions regarding water quality can call the Water Line at (503) 823-7525.

Portland Water Bureau Offices Closed Feb. 20 in Observance of the President’s Day Holiday

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In observance of the Presidents' Day holiday, Portland Water Bureau offices will be closed on Monday, Feb. 20, 2017.

This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Feb. 21, 2017 at 8 a.m.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • Pay by phone by dialing 503-823-7770 and press 1
  • Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors
  • To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.