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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info


Join Our Team: Employment Opportunities at Portland Water

Portland Water Bureau logoIf you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunities at the Water Bureau

Position   Employment Type   Salary   Closing Date/Time Join Our Team 
Applications Analyst III - Generalist Full Time $35.62–$47.55 Hourly Fri.3/1/2019 11:59 PM Pacific Apply here!
Risk Specialist I Full Time $4,440.00–$8,233.00 Monthly Fri. 3/1/2019 11:59 PM Pacific Apply here!
Water Resources Education Intern Casual $15.00 Hourly Thurs. 2/28/2019 5:00 PM Pacific Apply here!

Learn More About the Water Bureau

Questions?

For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.

Feb. 15, 2019: Cryptosporidium Monitoring Update

The Portland Water Bureau received results from ongoing monitoring from the Bull Run Watershed intake for Cryptosporidium, a potentially disease-causing microorganism. In the 50-liters sampled daily, between Sunday, Feb. 10 and Wednesday, Feb 13, three Cryptosporidium oocysts were detected. One oocyst was detected in a sample collected on Feb. 10, one oocyst was detected in a sample collected on Feb. 12, and one oocyst was detected in a sample collected on Feb. 13. Cryptosporidium was not detected in the sample collected on Feb. 11. Prior to these detections, Cryptosporidium was last detected from the Bull Run Watershed intake in a sample collected on Feb. 5.

The Bull Run watershed is Portland’s primary source of drinking water. The Portland Water Bureau does not currently treat for Cryptosporidium, but is required to do so under drinking water regulations. Portland is working to install filtration by September 2027 under a compliance schedule with Oregon Health Authority. In the meantime, Portland Water Bureau is implementing interim measures such as watershed protection and additional monitoring to protect public health. Consultation with public health officials has concluded that at this time, customers do not need to take any additional precautions.

About Cryptosporidium

Exposure to Cryptosporidium can cause cryptosporidiosis, a serious illness. Symptoms can include diarrhea, vomiting, fever and stomach pain. People with healthy immune systems recover without medical treatment. According to the Centers for Disease Control and Prevention (CDC), people with severely weakened immune systems are at risk for more serious disease. Symptoms may be more severe and could lead to serious or life-threatening illness. Examples of people with weakened immune systems include those with AIDS; those with inherited diseases that affect the immune system; and cancer and transplant patients who are taking certain immunosuppressive drugs.

The Environmental Protection Agency has estimated that a small percentage of the population could experience gastro-intestinal illness from Cryptosporidium and advises that customers who are immunocompromised and receive their drinking water from the Bull Run Watershed consult with their healthcare professional about the safety of drinking the tap water. The Portland Water Bureau and Burlington, City of Gresham, City of Sandy, City of Tualatin, Green Valley, GNR, Hideaway Hills, Lake Grove, Lorna Portland Water, Lusted, Palatine Hill, Pleasant Home, Raleigh, Rockwood, Skyview Acres, Tualatin Valley, Two Rivers, Valley View and West Slope Water Districts receive all or part of their drinking water supply from the Bull Run. To learn if your drinking water comes from Bull Run, please contact your local drinking water provider. 

More Information

The public and the media are encouraged to view all sampling results posted to the City’s website at www.portlandoregon.gov/water/cryptoresults. The bureau will notify the media and public immediately should further test results indicate a risk to public health and precautions are necessary.

Customers with questions regarding water quality can call the Water Line at 503-823-7525.

Get Out This Weekend with Portland Water

Join your neighbors and get out this weekend to attend one of these community events!

Black Family Festival City Resource Fair + Sunday Dinner

Sunday, February 24th, 2019
11:00 a.m. –4:00 p.m.
Montavilla Community Center
8219 NE Glisan St., Portland (map)

The City African American Network (CAAN) has organized bureaus across the City of Portland for a City resource fair for the Black community of Portland. Portland Water staff will be on hand with information about the Financial Assistance program.

Attend a workshop to learn how to apply for City jobs and how to contract with the City of Portland. A free Sunday dinner will be provided by local black-owned businesses and free family-friendly activities will be onsite. Bring the whole family!

More information is available at https://www.facebook.com/events/320404148576182/.

Man teaching workshopFix-It Fair

Saturday, Feb. 23, 2019
9:30 a.m.–2:30 p.m.
Floyd Light Middle School
10800 SE Washington St., Portland (map)

The Fix-It Fair is a FREE City of Portland event where you can learn simple ways to save money and connect with community resources.

Visit the Portland Water table to get money-saving water tips and information on home water quality and how you can save water and money at home. And don’t miss these two FREE workshops:

10 a.m. | Water Quality & Home Plumbing Maintenance
Learn how to protect your family from lead in your home’s water and receive a free test kit. Get tips for maintaining your hot water heater, troubleshooting low water pressure, and other important drinking water quality issues.

11 a.m. | Ahorra Agua y Dinero en Casa
Obtén información acerca de dónde Portland obtiene su agua y cómo puedes ahorrar agua y dinero en tu hogar. Encuentra consejos para manejar tus costos de agua y alcantarillado mientras administras tu suministro de agua apropiadamente. ¡Los participantes obtendrán dispositivos de conservación de agua, incluyendo un cabezal de ducha!

Get more information about the Fix-It Fair at https://www.portlandoregon.gov/bps/41892.

TRAFFIC ADVISORY 2/21/19: Water Main Repair on SE 82nd Ave. between Foster and Reedway

Portland Water crews will begin work at 7 p.m., Thursday, Feb. 21, to repair a water main break at SE 82nd Ave. and Ellis St.

To assess and repair the damaged water pipe, crews must shut down one northbound lane and one southbound lane of SE 82nd Ave for several hours. (One northbound lane and one southbound lane on SE 82nd Ave. will remain open.) Foster Road will remain open in both directions.

Crews aim to have all lanes of SE 82nd Ave. open in time for the Friday morning commute. The duration of the lane closures is an estimate that is subject to change with information gathered after excavation and assessment of the main break.

The main is an eight-inch cast iron pipe from 1952.

Approximately 10 houses or businesses on 82nd Ave. may be out of service while the main is repaired.

The traveling public is reminded to stay alert and use caution as traffic may suddenly slow or stop. To avoid traffic delays, motorists are encouraged to use alternate routes around the work site.

Portland Water’s Maintenance & Construction crews are ready to respond to emergencies, including water main breaks, 24-hours a day, seven days a week. On average, crews respond to 200 main breaks a year.

Testing for PFAS and Keeping Your Drinking Water Safe

Groundwater vs. Groundwater
The groundwater referenced in the OPB story is relatively shallow groundwater and does not supply the deep wells that provide Portland’s drinking water.

You may have read a story posted today by Oregon Public Broadcasting about chemicals known as per-and polyfluoroalkyl substances (PFAS).

Your drinking water supplied by Portland Water remains safe. PFAS have not been detected in Portland’s drinking water. A summary of testing results can be found on the Portland Water PFAS information webpage.

What are PFAS?

PFAS are a large group of human-made chemicals that have historically been used in a variety of ways, including in firefighting foams or to make consumer goods non-stick, water-repellent, or stain-repellent. Some of these chemicals are now known to be harmful to human health.

Portland drinking water is delivered from two high-quality sources: the Bull Run Watershed and the Columbia South Shore Well Field. Our water quality, groundwater protection, and Bull Run resource protection staff routinely monitor and conduct tests of Portland’s drinking water and work closely with the public and our community partners to protect public health.

Portland Water will continue to monitor its drinking water sources for PFAS and maintain its robust source water protection programs.

Find more information about PFAS and your drinking water here.

What can you do?

Learn more about our water resources and what you can do to help protect Portland’s groundwater source.

Everyone has a role to play in protecting our water resources. Learn more on Portland’s How You Can Help Groundwater page or attend one of Portland Water’s groundwater special events.