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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Bull Run Treatment Progress Report at City Council Work Session on August 14

7 Things to Know About Bull Run FiltrationThe Portland City Council will hear a presentation on the progress towards building a Bull Run water filtration plant by 2027. The presentation will be given at a Council work session tomorrow, August 14 at City Hall.

A lot of planning work is already underway for the Bull Run treatment projects. At this work session, Commissioners will review, discuss, and provide direction on next steps and future work.

August 14 City Council Work Session

The work session is open to the public.

Tuesday, August 14
9:30 AM
City Hall, 1221 SW Fourth Avenue (click for Trimet transit)

This Summer (And All Year Long) Slow Down for Work Zone Safety

Construction workers working on downtown Portland street

With warmer weather here to stay, summer construction season is upon us. This means you’ll be seeing more orange around town as our maintenance and constructions crews work on upgrading water mains, install new services, and repair road pavement.

This summer, please be on alert when you see fluorescent-clad crews working in the street.

How to Stay Safe When Traveling Through a Work Zone

Protect yourself and our workers by following these safety steps.

  • Use an alternate route. When you can, avoid streets with posted work zones.
  • Expect delays. Plan to leave early so you can drive safely through the work zone and avoid having to rush.
  • Be alert. Pay attention to the driving task and watch the cars ahead of you.
  • Obey all speed and warning signs. They are there for your safety and will help prevent a collision. 
  • Do not tailgate. Double the following distance.
  • Carefully move over. When possible give workers more room between them and your vehicle, but do not veer into oncoming traffic lane.
  • Watch for vehicle access. Be aware that temporary construction may impact either side of the road, or adjacent streets.
  • Stay clear of construction vehicles. Heavy vehicles travel in and out of the work areas and can make sudden moves.

Head East: Mark Your Calendars for These 2018 Summer Events

Discover how you can reduce water use at home and get answers to your water-related questions at a FREE summer event on Portland’s east side!

Stop by the Water Bureau table for a refill of thirst-quenching tap water. And while you’re there, order a free lead test kit, pick up a faucet aerator, and find out how you or someone you know may quality for the Water Bureau’s financial assistance program.

2018 Summer Event Schedule

Sunday Parkways—Outer Northeast (more information)
Sunday, August 19
11:00 AM to 4:00 PM

Jade Night Market (more information)
Portland Community College Southeast Campus
2305 SE 82nd Ave
Saturday, August 18 and Saturday, August 25
5:00 PM to 10:00 PM

Aquifer Adventure (more information)
16650 NE Airport Way
Saturday, September 15
12:00 PM to 4:00 PM

Keep up with our summer event schedule on Facebook or our Events page.

How The Portland Water Bureau Helped Bring Project SEARCH to the City of Portland

An innovative program that assists people with developmental disabilities by providing valuable work skills and long-term employment opportunities went before the Portland City Council this week. The program, launched by Commissioner Nick Fish in 2017, is slated to expand its valuable work pending Council approval.

For nearly a year, interns from Project SEARCH worked at the Portland Water Bureau and Bureau of Environmental Services in areas that helped them gain valuable skills while doing necessary work that helps the bureaus function—digitizing and archiving records, assembling water safety test kits, and staffing the reception desk.

After the interns’ successful completion of their roles at each bureau, the Portland Water Bureau and Bureau of Environmental Services created two full-time positions, one at each bureau, to hire interns directly from this program to become fully paid bureau employees.

By pioneering this project, the City was were able to mold this program and provide the participants with work in areas that translate to jobs.

“As much as this program benefits people that historically were denied opportunities to do work like this,” says Commissioner Nick Fish, “it also turns out that the people working at my bureaus have really felt pride in welcoming new co-workers and helping to remove barriers in the workplace that a generation ago prevented a lot of people in our community from being able to do public service.”

About Project SEARCH

Adults with intellectual and developmental disabilities experience unemployment rates of more than 70 percent nationwide. Since 2012, Project SEARCH has assisted more than 5,000 participants achieve full-time employment. 

Beware of Summer (And Year-Round) Door-to-Door Scams

Portland Water Bureau logoSafety reminder: Water Bureau employees never ask to enter your home without a previous appointment. Employees may knock on your door to ask a few water-related questions or provide information, but they will never ask to enter.

Follow these safety tips if someone knocks on your door and claims to be a local government representative:

  • Do not open the door to someone you don't know.
  • Ask for proper official identification.
  • Look for a city utility vehicle.
  • Call the police if you feel suspicious about someone at your door.
  • Share information about suspicious people with your neighbors.
  • Ask for the person's purpose for being there. Example of Oregon government license plate
  • Do not allow anyone unknown to enter your home without a bona fide prior appointment.
  • Water Bureau employees always drive vehicles with a “Publicly Owned” license plate and will carry identification badges.

If someone knocks on your door claiming to be from the Portland Water Bureau, ask to see an identification badge and/or call and check with the Water Bureau at 503-823-4874.

A true employee will encourage, not resist, efforts made by a customer to confirm that they are legitimate.