GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
Rain, ice and snow can play havoc with water pipes. Below are tips for protecting your home’s plumbing this winter:
WHAT IF PIPES FREEZE?
WHAT IF PIPES BREAK?
The Water Bureau reminds customers that the best way to handle any sort of water emergency in your home including broken pipes is to be prepared before it happens. Taking a few minutes to familiarize yourself with the plumbing system in your home and note the location of all shut off valves are important steps in preventing a plumbing emergency from turning into a disaster.
Customers that experience urgent water problems should call the Portland Water Bureau’s 24/7 emergency hotline at 503-823-4874.
Groundwater from the Columbia South Shore Well Field (CSSWF) is an important part of the drinking water supply for Portland and the metro region. Groundwater helps meet higher summer water demands and provides drinking water during emergencies or when Portland’s primary water source, the Bull Run watershed, is not available. The well field also makes Portland’s water system resilient in the face of drought and climate uncertainty.
To keep the groundwater from Portland’s production wells clean, the Portland Water Bureau partners with the cities of Fairview and Gresham to implement a Groundwater Protection Program throughout the CSSWF. The CSSWF Wellhead Protection Area Reference Manual lays out the pollution prevention requirements that apply to hazardous materials management in the well field. The manual was last updated in 2010 and is due for some minor upkeep. The biggest changes concern the annual reporting process for regulated businesses.
Submit Your Comments
The updated manual, a summary of the proposed changes, and information on how to submit comments can be found on the City website at http://www.portlandoregon.gov/water/article/618492. Public comments on the manual revisions will be accepted until 6:30 p.m. Wednesday, January 4, 2017.
Learn more about the Groundwater Protection Program here.
On Tuesday, Dec. 6, the Portland Water Bureau will begin a shut-off of the city's Benson Bubbler drinking fountains because of predicted cold temperatures, which can cause safety hazards on sidewalks for pedestrians. Bubblers are turned off by hand.
A few bubblers will be will be kept on – including one at Fifth Avenue and West Burnside Street, one on the waterfront near the west end of the Steel Bridge and one under the Burnside Bridge – to provide water to those who rely on them as their primary water source.
Once temperatures warm up, all of the iconic bubblers will be turned back on.
Main breaks, service leaks and frozen water meters can also occur as a result of cold weather. If you observe running water in the street, believe you are not receiving water from your meter, or experience an urgent water problem, please contact the Portland Water Bureau's 24/7 Emergency Hotline at 503‐823‐4874.
For more information on the Benson Bubblers, visit www.portlandoregon.gov/water/bensonbubblers.
Each quarter, the Bureau of Environmental Services and the Portland Water Bureau offer important information on rebates, payment options, drinking water quality, and water efficiency tips in printed inserts that accompany your sewer-stormwater-water bill.
In the Winter 2017 statement, customers will find a newsletter highlighting tips for how to prepare your home for winter weather, what to do if you see a water main break and how to enroll in auto bill payment.
Take a look inside your bill or access the Customer Newsletter online.
If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.
The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.
The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.
Current Opportunity at the Water Bureau
|Position||Emp. Type||Salary||Closing Date/Time||Join Our Team|
|Laboratory Analyst I||Full Time||$22.61 - $28.56 Hourly||
Mon. 12/19/16 4:30 PM Pacific Time
Applications for this position will be accepted, on-line, until 100 completed applications have been received, but will close no later than 4:30 pm, on Monday, December 19, 2016, whichever comes first.
Applications received after the 100 application limit has been reached will not be included in this recruitment process.
Learn More about the Water Bureau
For more information regarding career opportunities at the Water Bureau, contact (503) 823-3515 or e-mail.