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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

Downtown Customer Service Is Moving!

Effective Monday, July 16, 2018, the Water Bureau’s Walk-In Service Center will move to 664 N Tillamook Street, this office is adjacent to the intersection of N Interstate and N Tillamook Street.

Register online for our new Customer Self Service system

If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website.

Meter Readers

Electronic meter reading devices assist staff in gathering billing information. Please keep access to your meter clear.

Pay Your Bill By Phone

Call 503-823-7770. Call Center staff is available Monday through Friday, 8 a.m.- 5 p.m.