Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Effective Monday, July 16, 2018, the Water Bureau’s Walk-In Service Center will move to 664 N Tillamook Street, this office is adjacent to the intersection of N Interstate and N Tillamook Street.
If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website.
Electronic meter reading devices assist staff in gathering billing information. Please keep access to your meter clear.
Call 503-823-7770. Call Center staff is available Monday through Friday, 8 a.m.- 5 p.m.