Skip to Main Content View Text-Only

The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

Downtown Customer Service Has Moved

Pay your bill in person at our new downtown location, 111 SW Columbia St. Suite 660, Portland OR 97201.

Register online for our new Customer Self Service system

If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website.

Meter Readers

Electronic meter reading devices assist staff in gathering billing information. Please keep access to your meter clear.

Pay Your Bill By Phone

Call 503-823-7770. Call Center staff is available Monday through Friday, 8 a.m.- 5 p.m.