Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Programs & Services
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Thirsty? Benson Bubblers provide fresh drinking water. Yes, we clean them. And, no, the water is not recirculated.
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Development Services Do you need a new water line or larger service line?
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Teaching Water Efficiency Every household is different, so we give you personal tips to save water.
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Aquifer Adventure Each September, families have fun learning about our groundwater!
The Portland Water Bureau offers customers a variety of services and programs, beyond paying your sewer/water bill.
Customer Service
Pay your bill and manage your account.
Development Services
Services for water infrastructure development projects.
Water Efficiency
Programs, services, and information for improving the water efficiency of your home or business.
- Water Leak Repair Community Partner Grant
- Water Efficiency Rebates & Incentives
- Free Water Efficiency Devices
- Indoor Water Efficiency
- Outdoor Water Efficiency
- Multifamily Water Efficiency
- Commercial Water Efficiency
- Leak Detection
- Green Building
- Efficiency Programs & Services
- Additional Water Efficiency Resources
- Water Conservation Kit Order Form
Water Resources Education
Info about watershed tours, classroom visits and other educational services
Groundwater Protection Program
Learn about the Columbia South Shore Well Field Well Head Protection Program.
- City Policy
- Columbia South Shore Well Field - Wellhead Protection Area Map
- FAQs about Groundwater Protection
- Reporting & Employee Training Information
- State certification
- Technical Assistance
- The Columbia South Shore Wellfield Wellhead Protection Program Reference Manual
- Wellhead Protection Program - Training Requirements
Water Bureau Surplus Property
- Public Notification Process
- How to Receive Surplus Property Notifications
- Property Stage Documentation
- North Portland
- Northeast Portland
- Northwest Portland
- Southeast Portland
- Southwest Portland
- City Policy: ADM-13.02 - Disposition of City Real Property
- City Properties Available for Lease and Purchase
- Sold Properties
Community Programs
Fountains, parks and special projects
Portland’s Small Business Program for Utility Relief (SPUR)
Applications for the new Small Business Program for Utility Relief (SPUR) are open July 8 to 22