Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland Water Bureau is currently offering a $50 rebate for replacing an old toilet or urinal with a WaterSense-labeled model. Commercial, residential, and multifamily accounts are eligible. Please note that the old toilet or urinal MUST be recycled at an approved recycling center (listed below). The program will end when funds are depleted. Funds are still available for the rebate.
Customers enrolled in the bill discount program are eligible to get up to a $100 toilet rebate.
Approved toilet recycling centers
Environmentally Conscious Recycling • 12409 NE San Rafael St, Portland, OR 97230
S&H Landscape Recycling • 20200 SW Stafford Rd, Tualatin, OR 97062
Apartment buildings, condominiums, and other multi-family properties are eligible for up to 50 toilet rebates per water account.
Residential customers are eligible for up to 2 toilet rebates per water account.
Commercial accounts including businesses, restaurants, schools, and others are eligible for up to 50 toilet or urinal rebates.