Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland Water Bureau is currently offering a $50* rebate for replacing an old toilet or urinal with a high-efficiency model. Commercial, residential and multifamily properties are eligible. See eligibility requirements included on each form. Please note that the old toilet or urinal MUST be recycled at an approved recycling center. Rebates are available on a first-come, first-served basis. The program will end when funds are depleted.
* Single-family residential customers enrolled in the bill discount program are eligible for a $100 per toilet rebate
Funds are still available for the rebate.
Residential customers are eligible for up to 2 toilet rebates per water account.
Apartment buildings, condominiums, and other multifamily properties are eligible for up to 50 toilet rebates per water account.
Commercial accounts including businesses, restaurants, schools and others are eligible for toilet or urinal rebates.