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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Pay Your Sewer/Stormwater/Water Bill

Pay Your Bill

Customer Alert

The Portland Water Bureau’s Customer Service department will be closing at 4:00 p.m. on Friday, Dec. 13 for a planned office relocation. This closure impacts our Call Center only. Our Customer Service Walk-In Center at 664 N. Tillamook St. will continue to operate on regular business hours.

Our Customer Service Call Center will reopen at 10:00 a.m. on Monday, Dec. 16.

If you would like to make a payment during our Call Center closure, you may pay your bill online or pay by phone by dialing 503-823-7770 and press 1.

Need to pay your bill in person?

Visit us at our Interstate office to speak with a representative and pay your sewer/stormwater/water bill.

Location: 664 N Tillamook Street, Portland, OR 97227 (adjacent to the intersection of N Interstate and N Tillamook Street)
Hours: 7:30 a.m. to 4:30 p.m.; Monday through Friday, except on holidays.
Free parking is available

After-hours payment drop box has moved!

Our after-hours payment drop box has moved to the Portland Water Bureau Interstate Facility at 664 N. Tillamook St. The box is located outside of the double doors to our Customer Service Walk-in Office.

Hemos trasladado el buzón de pago fuera del horario de atención a la Instalación de Interstate del Departamento de Aguas ubicada en 664 N. Tillamook St. El buzón está ubicado afuera de las puertas dobles de la Oficina de Atención al Cliente.

Hộp thanh toán sau giờ hành chính của chúng tôi đã chuyển đến Thủy cục Portland tại Cơ sở Liên ngành Tiểu bang (Portland Water Bureau Interstate Facility) ở địa chỉ 664 N. Tillamook St. Hộp thanh toán được đặt ở bên ngoài cửa hai cánh của Văn phòng Dịch vụ Khách hàng của chúng tôi.

Наш ящик для платежей, поступающих в нерабочее время, переехал в отделение Управления водоснабжения Портленда по адресу 664 N. Tillamook St. Ящик расположен снаружи двойных дверей, ведущих в офис для работы с клиентами, приходящими без записи (Customer Service Walk-in Office).

办工时间后的缴款箱已迁往波特兰水务局州际设施(Portland Water Bureau Interstate Facility)内,地址位于 664 N. Tillamook St. 缴款箱位置在客服办公厅(Customer Service Walk-in Office)的双重大门外。


Sign In to Pay Your Sewer/Stormwater/Water Bill

Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.

One Time Payment

Pay and view your sewer, stormwater, and water bill. No registration required!

Payment Arrangements Online

Log in to your account to extend your due date and break your bill up into multiple payments.

Sign Up for AutoPay

Enjoy the convenience of paying your sewer, stormwater and water bill automatically, with a credit card or electronic check.

Pay by Text

Receive and pay your bill by text

Online Bill Pay FAQs

Information about enrolling in online options.