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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Draft Strategic Plan

A risk management approach for 2019–2024

When we began to strategize about the next five years, we hoped to create a plan that was adaptable, durable, and more than just another document on a shelf. After a two-year collaborative effort at all levels of the bureau and in consultation with community leaders, we’ve arrived on a clear set of priorities that guide our work.

In this plan, we propose strategies about a range of pressing issues, including water service affordability, climate change impacts to the water system, workforce and service equity, regional emergency preparedness and resilience, and the bureau’s community relationships.

Draft Strategic Plan Community Review

The Portland Water Bureau welcomes and encourages feedback on our draft Strategic Plan from July 11 to July 25, 2019. 

 

As you review the draft Strategic Plan please consider:

  • Does the plan make sense to you? What terms or phrases trip you up or are confusing? (Indicate specific sentences or phrasing that are not understandable. Please include page numbers).
  • How does the plan support you and/or your organization’s goals for the City of Portland?
  • Are there important strategies the Water Bureau should consider that might be missing?

The Portland Water Bureau anticipates adopting the final Strategic Plan August 2019.

The final version will be shared on our website at that time.