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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

  • COVID-19 Updates from the Portland Water Bureau Portland Water Bureau's response to COVID-19

  • Learn more about Cryptosporidium and Portland's drinking water.

  • Having a hard time paying your sewer, stormwater, and water bill? The City of Portland offers financial assistance to qualifying customers.

  • New Online Services: Set Up Payment Arrangements and More

  • Bull Run Treatment Project Updates Learn about upcoming changes to Bull Run water treatment.

  • Portland Water Bureau Crews Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Easy Steps to Reduce Lead in Drinking Water & Household Plumbing Lead is rarely found in Portland’s source waters, and there are no known lead service lines in the distribution system. For information on reducing lead exposure how to request a FREE lead-in-water test kit, visit

  • Water Quality is One of Our Highest Priorities Portland's water quality is tested continually and meets or exceeds all federal standards.


Our Mission Statement

We serve excellent water every minute of every day.


  • RT @OregonOEM: 🥵 Several heat advisories are issued for our state this week: 💧 Drink plenty of water 🆒 Stay near a… 1 day ago
  • RT @ConserveH2Org: It’s the longest day of the year, and we’ve got a great idea for how to use that extra daylight! Take 10 minutes and che… 1 day ago
  • Portland's water remains safe to drink during the regional chlorine shortage. Visit our website for more informatio… 4 days ago
  • Portland’s water remains safe to drink. We currently have enough chlorine to treat our water and continue normal op… 5 days ago
  • RT @FriendsofTrees: It's that time of year again! Young trees need 10-15 gallons of water per week during our🌞, dry seasons! Curious why?… 6 days ago
Portland Water Bureau project look up tool