Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Toilets are typically the largest indoor water user. While older toilets use between 3.5 and 7 gallons per flush, new high-efficiency toilets and dual flush toilets use 1.3 or less.
The Portland Water Bureau is now offering a toilet rebate for WaterSense® labeled toilets.
Water Bureau customers can apply for the $50 rebate by replacing a toilet that uses 1.6 gallons per flush or more with a new WaterSense® toilet. To earn the WaterSense® label, toilets must use 20 percent less water than the current federal standard and meet rigorous performance criteria.
Rebates are available on a first-come, first-served basis.
Approximately four to six weeks after receiving your completed application and verifying eligibility, the Water Bureau will send a rebate check.